Hotel Sofitel New York

Perfekt - julelys over det hele.....Vildt

The hotel is located in an excellent location. The rooms looks a bit tired and dated. The worst one for me was the Gym. Very few equipment mostly trade mills. When I asked the front desk manager why they are limited? She said people that come toNew York do not use a Gym which is not true. Places that I have stayed before in NY all of good Gyms. The standard check out time is 11 am. The food at the restaurant was ok not good. I called house keeping. No one answered the call. I had to call front desk to get service. I will not go to this location again. Over priced and over rated.

Everything was ok until we checked out. It was the the day of the veterans day parade. No one told us that the streets in Manhatten were shut down and to allow 5 hours to get to the airport. I should have been notified by the hotel.

We had a wonderful stay at the hotel. Their staff were all friendly, helpful and courteous at all times and the concierge gave us excellent recommendations. The location was ideal and I would go back there without a doubt next time I’m in New York.

Always a great place to stay. Staff goes out of the way to make us feel welcome.