I have always, in the past, chosen Holiday Inn Express for my stay. I was really disappointed that customers were not informed of the extensive remodel/construction in Bozeman. Customers should have been informed. It would have affected my decision to book there. My room was not ready at 3:00 p.m. but was ready around 4:20 p.m. The lock in the door did not work. You "have to jiggle it around". After four trips to the desk, reprogramming, new batteries, and new cards, only one card worked. My bed was not made properly, so I remade it. I may reconsider choosing Holiday Inn Express for my future stays.