Experience the best of Hamburg-Mitte at HI Hotel International Hamburg, where a 24-hour business center and multilingual staff cater to your needs. Relax with a drink at the bar or rent a bike to explore the city; previous guests rave about the helpful staff.
International Maritime Museum - 6 min drive - 3.3 km
Getting around
Hamburg Airport (HAM) - 33 min drive
Hasselbrook Station - 7 min drive
Elbbrücken Station - 9 min walk
HafenCity Universität Hamburg Station - 28 min walk
Rothenburgsort S-Bahn - 16 min walk
Hammerbrook S-Bahn - 19 min walk
HafenCity Universität Station - 27 min walk
Restaurants
Maya Kaffeerösterei - 20 min walk
McDonald's - 15 min walk
Ristorante Alitalia - 19 min walk
Bolly Food - 16 min walk
Veddeler Fischgaststätte - 19 min walk
About this property
HI Hotel International Hamburg
At HI Hotel International Hamburg, you'll be within a 10-minute drive of Miniatur Wunderland and Hamburg Cruise Center. Also, Elbe Philharmonic Hall and St. Pauli Piers are within a short drive. Fellow travelers say good things about the helpful staff.
At a glance
DONE
Hotel size
385 rooms
Arranged over 18 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Covered onsite self parking (EUR 22 per day)
Wheelchair-accessible parking on site
Onsite parking limited
Height restrictions apply for onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Traveling with children
Children stay free (see details)
What to do
Golfing nearby
Working away
Computer station
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Multilingual staff
Bicycle rentals
Facilities
2 buildings/towers
Safe-deposit box at front desk
Bicycle parking
Vegan dining options
Vegetarian dining options
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Accessibility
Elevator
Elevator door width (inches): 43
Wheelchair-accessible parking
2 on-site accessible parking spaces
Stair-free path to entrance
Room amenities
Be entertained
90-cm flat-screen TV
Satellite TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Down comforter
Blackout drapes/curtains
Bed sheets provided
Freshen up
Bathtub only
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Office
Free newspapers
Free WiFi
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
LED light bulbs
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 18 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
This property is closed from December 21 2025 to December 31 2026 (dates subject to change).
Parking
Covered self parking costs EUR 22 per day
Parking height restrictions apply
Policies
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hamburg Holiday Inn
Holiday Inn Hamburg
Holiday Inn Hotel Hamburg
Holiday Inn Hamburg Hotel
Holiday Inn Hamburg Hotel Hamburg
Frequently asked questions
Is HI Hotel International Hamburg currently open?
This property is closed from December 21 2025 to December 31 2026 (dates subject to change).
Does HI Hotel International Hamburg offer free cancellation for a full refund?
Yes, HI Hotel International Hamburg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at HI Hotel International Hamburg?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at HI Hotel International Hamburg?
Yes. Self parking costs EUR 22 per day. Parking spots may be limited.
What are the check-in and check-out times at HI Hotel International Hamburg?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at HI Hotel International Hamburg?
No, this hotel doesn't have a casino, but Casino Esplanade (6-min drive) is nearby.
What's the area around HI Hotel International Hamburg like?
HI Hotel International Hamburg is located by the river in Hamburg-Mitte, a short 9-minute walk from Elbbrücken Station and 5 minutes' walk from Elbe.
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Reviews
HI Hotel International Hamburg Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
6.6
Location
8.2
Staff & service
7.4
Property conditions & facilities
Popular mentions
Room
Service staff
Breakfast
Restaurant
Location
Parking
Public transport
River
Reviews
Verified
6/10 Good
Dec 23, 2025
room is poor. restaurant was closed. parking eur 22 per night. staff is very friendly.
QIANG
QIANG, 1-night trip
Verified
10/10 Exceptional
Oct 6, 2025
The room was in excellent conditions.. Bath comfortable.. the things to improve is to have a gym
Ricardo
Ricardo, 2-night trip
Verified
10/10 Exceptional
Jun 19, 2024
Great service, clean,,good location.
Yevgeniy
Yevgeniy, 1-night trip
Verified
10/10 Exceptional
Dec 27, 2024
The hotel was very clean, the staff was very friendly. The bar was very nice, old style. We will prefer again for our next visit
Eda
Eda, 1-night trip
Verified
10/10 Exceptional
Apr 27, 2025
Very good
Martina
Martina, 2-night trip
Verified
8/10 Very good
Oct 10, 2024
Good hotel with spacious room en large desk. The breakfast was good and lots to choose from. Only the surrounding streets were crowded and relative dark
Tim
Tim, 2-night trip
Verified
6/10 Good
Nov 10, 2023
Okay
On the outskirts of the city centre but easy transport links. Hotel reception staff very professional and efficient.
The triple room we had had a lovely view overlooking the river but was rather dated.
Mattress edge was rather saggy.
Didn't have breakfast as at €20 each it's far too expensive.
Housekeeping could have been better, didn't replace coffee sachets or toiletries.
Verified traveler
3-night trip
Verified
10/10 Exceptional
Jan 2, 2024
The hotel was absolutely lovely inside. Gorgeous artworks, modern and spacious lobby. The restaurant and bar was amazing and staff were friendly and attentive. The food was great and the service too. Our room was simple and very clean, perfect for what we needed. The view was not too bad, the area its in looks run down, with derelict buildings and graffiti and sewage smells to one side amd a nice park and the river to another. I mean its close to a motorway and train station...good transport links so we hopped on and off of the trains, we couldn't fault the public transport system. Not sure how safe i felt walking back under the motorway at night-time, but didnt see many people. The hotel felt very safe and I would return again. Thanks for having us Hamburg!
gemma
gemma, 2-night trip
Verified
8/10 Very good
Aug 4, 2025
Nice environment and good sized room. Good facilities.
Verified traveler
1-night trip
Verified
6/10 Good
Oct 24, 2025
I was very disappointed that the Wingfang bar had closed.
Jørgen Thusgaard
Jørgen Thusgaard, 1-night trip
Verified
10/10 Exceptional
Oct 13, 2022
Great IHG Hotel
Great hotel, friendly staff, underground paid parking on site, several excellent restaurants down the street...
Stephen C
Stephen C, 3-night trip
Verified
10/10 Exceptional
Jun 29, 2022
Location was perfect. Area was quiet with a habor view with access to restaurants, public transportation and walking trails.
Sharon
Sharon, 11-night trip
Verified
10/10 Exceptional
Apr 21, 2023
Prima Hotel, super an die S-Bahn angebunden
Max
Max, 2-night trip
Verified
10/10 Exceptional
Jun 26, 2024
Location
Daniel
Daniel, 1-night trip
Verified
8/10 Very good
Sep 5, 2022
Geräumiges Zimmer, Minibar inclusive.
Antje
Antje, 1-night trip
Verified
10/10 Exceptional
Jul 19, 2025
All
William
William, 2-night trip
Verified
4/10 Fair
May 5, 2025
There is a lot of people living in the hotel and very angry faces, I didn’t feel comfortable and I wouldn’t stay again.
Cevat
Cevat, 2-night trip
Verified
10/10 Exceptional
Aug 13, 2023
Nice
A good experience. Staff and room was good.
Lucian
Lucian, 2-night trip
Verified
10/10 Exceptional
Jan 15, 2025
Good
Aziz
Aziz, 3-night trip
Verified
8/10 Very good
Jul 26, 2023
It is a bit old but clean
Fanni
Fanni, 2-night trip
Verified
6/10 Good
Jul 15, 2023
It is just ok. Nothing special.
Mafidul
Mafidul, 4-night trip
Verified
8/10 Very good
Jul 28, 2024
Ok
paolo
paolo, 1-night trip
Verified
2/10 Poor
Sep 26, 2024
Breakfast is great but the facility is very decayed. Carpets and curtains are stained and broken - they seem at least 20 years old.
The location is bad for a tourist. Cabs are difficult to get and take a long time. Not walkable to downtown and touristic destinations. It feels like a cheap college dorm. I think people actually live in it. Definitely not the price Expedia found for us.
Mario
Mario, 2-night trip
Verified
4/10 Fair
May 29, 2023
Very weak location and disappointing service.
I was very disappointed with this hotel. Location is very weak and surrounding does not look great. You have to take taxi or public transport as walking - despite not long distance - to center is not very pleasant.
Service was quite weak as there are in the reception generally young and not very experienced staff.
Breakfast is expensive (20 Euros) in comparison to other hotels in Germany. Unfortunately, there is no other option close to hotel.
The cost of the hotel is very high comparing to value, which offers. I do not understand why it has 4 stars... I will never stay again in that Holiday Inn.
Jacek
Jacek, 3-night trip
Verified
6/10 Good
Apr 19, 2023
too expensive for a broken mattress
The hotel doesn't even deserve 3 stars, let alone 4. We paid for a triple room with 3 single beds, and got 2 beds and an extra bed with 2 mattresses that can be joined, height 30 cm from the floor. When I tried to ask for a 3rd normal bed, they were not interested, instead they said that Hotels charged me for 3 single beds and that I should complain to them, because they don't have another room. The maximum unprofessionalism of the manager who says that I am breaking my back for 3 nights in a room that costs 431 euros for 3 days without breakfast. Overpriced for the overall service, location and facilities, which are not there as if you were in a one-star hotel.