4/10 Rimeligt
8. marts 2025
Hire staff & buy the products supporting guest exp
Hotel has the chance to be nice, but they’re cutting corners in places they shouldn’t… clearly to save money, but it’s a bad call! This looks like two old hotels were purchased, remodeled, branded under choice hotels & being run by family. The two people I encountered were lovely, BUT they need to hire staff to keep up w/ areas impacting guest experience. I went to the coffee/h2o station near front desk: there were six 1/2 & 1/2 creamers, some sugar packets, empty bowls for the rest of what should have been other flavored creamers & sweeteners. Tower that was to have lemon h2o in it was empty- h2o on the bottom. I asked for flavored creamer, they referenced shipment not in yet but he would go to store to have flavored creamer tomorrow for breakfast. Which he did! Kudos! Breakfast had NO hot food (no eggs, no sausage, etc), a few apples that were LITERALLY ROTTING, minimal bread options for toast, no yogurt, nohard boiled eggs, no peanut butter, no designated attendant. Waffle station was up & running-that’s cheap to run. Front desk person doubles as breakfast person it seems. No apple juice in the juice machine- just h2o. Workout room was enjoyable, but h2o machine had no h2o in it. Outside trash can at our entrance had a full trash bag on top of the trash can the whole time we were there. Hotel had BIG weed smell a couple different times (in only 1 day stay). Beds hard. I went b/c reviews said new rms. Yes but that’s it. I don’t like hotels saving $ on goods & Svcs promised.
Jenny
Jenny, familierejse på 1 nat
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