4/10 Rimeligt
6. jul. 2025
Poorly maintained and run
I had booked this room through Hotels.com a couple of days in advance because plans to stay with family didn't materialize. Due to unforseen circumstances we didn't check in till 6am giving us a very short stay. Upon trying to enter the assigned room I discovered to my horror that the room was already occupied! The desk agent apologized profusely and blamed it on a computer error. Whenwe did get into another room, thebtelephone had been ripped out if the wall, so I called on my cellphone to report it and request an additional blanket because my 84 year old mother was freezing. The agent said most of the phones don't work and I was eventually told they don't give out additional blankets unless they take the old one in exchange. I had paid for the room at time of booking and my debit card charged, but upon check-in was told that was just a hold and ,although she did get me a lower rate, my card was charged again. Furthermore there was no body wash in the shower, only a couple of bidy bars, conditioner and body lotion by the sink. No shampoo. I don't plan to be back through this area anytime soon, but if I do I doubt I will choose this property again.
Ken
Ken, familierejse på 1 nat
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