My expectations for this stay were very high. Unfortunately, the hotel was disappointing.
1. The beds are VERY small. I would expect them to be bigger for a 5 star hotel. We were two people in a double bed, but it seemed more like a 1,5 person bed. The mattress was also very hard and not comfortable. However, it was clean, which is always good.
2. Some of the employees at the hotel were not very nice. For example, when going for breakfast they won’t even say good morning, but “what is your room number”.
3. The breakfast was good, BUT please be aware that they don’t use coolers for their cold cuts like salmon, ham and etc. They same food sits out all morning.
4. The walls are extremely thin. I complained about the noise from our neighbors’ tv 3 times (it went on to 1am). I asked to have our room changed but that wasn’t possible. However, they did try to help us by asking our neighbors to keep it down.
5. The pool is too cold. It’s not possible to enjoy the pool unless you are exercising. It’s way too cold to stay in without constantly moving. Because of that, the jacuzzi was overcrowded.
Other than that, we did enjoy the stay. However, I would not choose to go back to the hotel again.