Looks great and the bed comfortable but......
Poor quality room listed as a junior suite. Cobwebs. Green Beetles. No drawer space, although it did have a dining table and two chairs. Wonky IKEA cupboard. And this was the second room offered, the initial was even more dire. Then the chef want the kitchen ventilator run, unfortunately this runs within the wall of the bedroom. The whole wall vibrates and the noise level is that of a helicopter on the roof. Major design flaw.
Heating failed second night, receptionist returned with a heater that had a repair to the flex bound with tape and a plug that overheated to the point of not being able the touch it. No one turned up to fix heater until after we left. 3 day stay.
Attitude problem in dining room. Maitre’d couldn’t understand our requirement for a single course as we had eaten well earlier in the day. Hence we received sarcasm the following night from same gentleman. Without the maitre’d present the rest of the staff couldn’t be more helpful! I.e at breakfast. Food just slightly better than average, pushing the local aspect. Good wine.
Noted first night reception selling upgrades to others, however these were unavailable with the problems of our room.
Spa could have been the saving grace, just ensure you get the first possible session with the wine spa. You’ll understand....
Hotel stay is summed up by the picture of the earth from space positioned on the starry ceiling of the spa. It’s back to front!
