Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort

Se alle overnatningssteder

Overnatningssted ved stranden i Gros Islet med 9 restauranter og spa

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Hvor skal du hen?

Datoer

Maj 2025

Juni 2025

Oversigt
Værelser
Beliggenhed
Politikker

Med mulighed for snorkling på stedet er Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort et godt bud til din strandferie i Gros Islet. 4 udendørs pools sikrer underholdning for alle aldre, mens gæster, der er i humør til en omgang forkælelse, kan besøge spaen for at nyde godt af deep tissue-massage, ansigtsbehandlinger og aromaterapi. Gourmet Marche, en af 9 restauranter, serverer lokale og internationale retter og er åben til morgenmad, frokost og aftensmad. Andre højdepunkter på dette overnatningssted med luksusfaciliteter omfatter 10 barer/lounger, en natklub og en gratis børneklub. Stedets hjælpsomme personale og beliggenhed ved stranden får rigtig gode bedømmelser fra rejsende.

Rigtig godt

Populære faciliteter

Pool
Restaurant
Spa
Bar
Gratis morgenmad
Motionscenter

Primære faciliteter (12)

Daglig rengøring
På stranden
9 restauranter og 10 barer/lounger
Spa med fuld service
4 udendørs pools
Natklub
Gratis børneklub
Udendørs tennisbane
Fitnessfaciliteter
Sauna
Børnepool
Poolbar

Føl dig hjemme (6)

Gratis vugger/barnesenge
Børnepool
Børneklub (gratis)
Separat badekar og bruser
Tv
Have

inkluderer skatter og gebyrer

3. jun. - 4. jun.

Værelsesmuligheder

Alle værelser

1 seng

2 senge

3+ senge

Viser 13 ud af 13 værelser

Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club

Højdepunkter

Balkon

Aircondition

Gratis vugger/barnesenge

Minibar med gratis produkter

Fladskærms-tv

Sovesofa - dobbeltseng

Mørklægningsgardiner

Premium-sengetøj

114 m2
Oceanudsigt
Plads til 4 personer
1 kingsize-seng og 1 sovesofa (dobbeltseng)

Luxury Junior Suite

Højdepunkter

Balkon

Aircondition

Gratis vugger/barnesenge

Minibar med gratis produkter

Fladskærms-tv

Sovesofa - dobbeltseng

Mørklægningsgardiner

Premium-sengetøj

56 m2
Plads til 4 personer
1 kingsize-seng og 1 sovesofa (dobbeltseng) ELLER 2 queensize-senge og 1 sovesofa (dobbeltseng)

Luxury Family Suite Ocean View

Højdepunkter

Balkon

Aircondition

Gratis vugger/barnesenge

Minibar med gratis produkter

Fladskærms-tv

Mørklægningsgardiner

Loftsventilator

Separat soveværelse

67 m2
Oceanudsigt
Plads til 4 personer
1 kingsize-seng og 1 sovesofa (dobbeltseng)

Luxury Family Suite Ocean View Diamond Club

Højdepunkter

Balkon

Aircondition

Gratis vugger/barnesenge

Minibar med gratis produkter

Fladskærms-tv

Mørklægningsgardiner

Loftsventilator

Separat soveværelse

63 m2
Oceanudsigt
Plads til 4 personer
1 kingsize-seng og 1 sovesofa (dobbeltseng)

Luxury Chairman Two Bedroom Suite Ocean Front Swim Out Diamond Club

Højdepunkter

Balkon

Aircondition

Gratis vugger/barnesenge

Minibar med gratis produkter

Fladskærms-tv

Mørklægningsgardiner

Loftsventilator

2 soveværelser

303 m2
Oceanudsigt
Plads til 8 personer
1 kingsize-seng, 2 queensize-senge og 1 sovesofa (dobbeltseng)

Luxury Presidential one Bedroom ocean view

Højdepunkter

Balkon

Aircondition

Gratis vugger/barnesenge

Minibar med gratis produkter

Fladskærms-tv

Sovesofa - dobbeltseng

Mørklægningsgardiner

Premium-sengetøj

114 m2
Oceanudsigt
Plads til 4 personer
1 kingsize-seng og 1 sovesofa (dobbeltseng)

Luxury Junior Suite Ocean View

Højdepunkter

Balkon

Aircondition

Gratis vugger/barnesenge

Minibar med gratis produkter

Fladskærms-tv

Sovesofa - dobbeltseng

Mørklægningsgardiner

Premium-sengetøj

56 m2
Oceanudsigt
Plads til 4 personer
1 kingsize-seng og 1 sovesofa (dobbeltseng) ELLER 2 queensize-senge og 1 sovesofa (dobbeltseng)

Luxury Presidential one Bedroom Ocean View Diamond Club

Højdepunkter

Balkon

Aircondition

Gratis vugger/barnesenge

Minibar med gratis produkter

Fladskærms-tv

Sovesofa - dobbeltseng

Mørklægningsgardiner

Premium-sengetøj

114 m2
Oceanudsigt
Plads til 4 personer
1 kingsize-seng og 1 sovesofa (dobbeltseng)

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

Højdepunkter

Balkon

Aircondition

Gratis vugger/barnesenge

Minibar med gratis produkter

Fladskærms-tv

Mørklægningsgardiner

Loftsventilator

2 soveværelser

303 m2
Oceanudsigt
Plads til 8 personer
1 kingsize-seng, 2 queensize-senge og 1 sovesofa (dobbeltseng)

Luxury Junior Suite Swim Out Diamond Club

Højdepunkter

Balkon

Aircondition

Gratis vugger/barnesenge

Minibar med gratis produkter

Fladskærms-tv

Sovesofa - dobbeltseng

Mørklægningsgardiner

Premium-sengetøj

56 m2
Plads til 4 personer
1 kingsize-seng og 1 sovesofa (dobbeltseng) ELLER 2 queensize-senge og 1 sovesofa (dobbeltseng)

Luxury Junior Suite Swim Out

Højdepunkter

Balkon

Aircondition

Gratis vugger/barnesenge

Minibar med gratis produkter

Fladskærms-tv

Sovesofa - dobbeltseng

Mørklægningsgardiner

Premium-sengetøj

56 m2
Plads til 4 personer
1 kingsize-seng og 1 sovesofa (dobbeltseng) ELLER 2 queensize-senge og 1 sovesofa (dobbeltseng)

Luxury Junior Suite Ocean View Diamond Club

Højdepunkter

Balkon

Aircondition

Gratis vugger/barnesenge

Minibar med gratis produkter

Fladskærms-tv

Sovesofa - dobbeltseng

Mørklægningsgardiner

Premium-sengetøj

56 m2
Oceanudsigt
Plads til 4 personer
1 kingsize-seng og 1 sovesofa (dobbeltseng) ELLER 2 queensize-senge og 1 sovesofa (dobbeltseng)

Luxury Presidential One Bedroom Swim Out Diamond Club

Højdepunkter

Balkon

Aircondition

Gratis vugger/barnesenge

Minibar med gratis produkter

Fladskærms-tv

Sovesofa - dobbeltseng

Mørklægningsgardiner

Premium-sengetøj

114 m2
Oceanudsigt
Plads til 4 personer
1 kingsize-seng og 1 sovesofa (dobbeltseng)

Lignende overnatningssteder

2 udendørs pools, gratis hytter, parasoller

Pool
Spa
Lufthavnstransport
Gratis parkering

inkluderer skatter og gebyrer

7. jun. - 8. jun.

På stranden, hvidt sand, liggestole, badehåndklæder

Pool
Spa
Gratis parkering
Gratis Wi-Fi

inkluderer skatter og gebyrer

14. maj - 15. maj

Log på for at se tilgængelige rabatter og fordele. Flere fordele til flere eventyr.

Log på Tilmeld dig nu – det er gratis

Om området

Gros Islet, Gros Islet, LC01101

Hvad ligger i nærheden?

Smugglers Cove - 6 min. gang - 0.5 km
Pigeon Island Nationalpark - 3 min. kørsel - 2.0 km
Rodney Bay Marina - 4 min. kørsel - 3.6 km
Reduit Strand - 5 min. kørsel - 3.0 km
Splash Island Water Park Saint Lucia - 5 min. kørsel - 3.0 km

Sådan kommer du rundt

Castries (SLU-George F. L. Charles) – 31 min. kørsel, 13,5 km
Vieux Fort (UVF-Hewanorra Intl.) – 106 min. kørsel, 67,4 km

Restauranter

‪Gourmet Marché - ‬2 min. gang
‪Hunter Steakhouse - ‬3 min. gang
‪Gros Islet Street Party - ‬5 min. kørsel
‪Spinnakers Restaurant & Beach Bar - ‬9 min. kørsel
‪Aquarius Bar - ‬1 min. gang

Om overnatningsstedet

Alt inklusive

Dette overnatningssted er med alt inklusive. Mad og drikkevarer på stedet er inkluderet i værelsesprisen (begrænsninger kan gælde).

Drikkepenge og afgifter

Drikkepenge er inkluderet, og yderligere drikkepenge fra gæsterne accepteres.

Mad og drikkevarer

Buffet- og a la carte-måltider, snacks og udvalgte drikkevarer er inkluderet

Roomservice døgnet rundt

Minibar på værelset (alle drikkevarer inkluderet)

Begrænset antal eller udvalg af drikkevarer på et eller flere spisesteder

Aktiviteter og faciliteter/udstyr

Alle aktiviteter på stedet og brug af faciliteter og udstyr er inkluderet.

Aktiviteter på land

Fitnessfaciliteter

Tennis

Volleyball

Kurser/undervisning/spil

Aerobicsundervisning

Sprogundervisning

Underholdning

Underholdning og aktiviteter på stedet

Adgang til klubber på stedet

Liveoptrædener på stedet

Sprog

Engelsk

I korte træk

Hotellets størrelse

- 290 værelser

Indtjekning/udtjekning

- Indtjekning er fra kl. 15.00 til kl. 23.30
- Mulighed for kontaktløs indtjekning
- Sen indtjekning afhænger af tilgængelighed
- Minimumsalder for indtjekning: 18 år
- Udtjekning er kl. 12.00
- Mulighed for kontaktløs udtjekning
- Sen udtjekning afhænger af tilgængelighed

Særlige indtjekningsinstruktioner

- Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet

Påkrævet ved indtjekning

- Depositum med kreditkort, debitkort eller kontanter er påkrævet for påløbne udgifter
- Gyldigt billed-ID kan være påkrævet
- Minimumsalder ved indtjekning er 18

Børn

- Gratis børneklub

Kæledyr

- Ingen kæledyr eller servicedyr tilladt

Internet

- Gratis Wi-Fi og internetforbindelse via kabel i fællesområder
- Gratis Wi-Fi på værelserne

Parkering

- Gratis parkering på stedet

Andre oplysninger

- Særlige rygeområder

Faciliteter på overnatningsstedet

Mad og drikke

Gratis morgenmadsbuffet hver morgen fra kl. 07.30 til kl. 11.00
9 restauranter
10 barer/lounger
Poolbar
Kaffebar
Roomservice døgnet rundt
Snackbar/deli

Rejser med børn

Gratis børneklub
Børnepool

Oplevelser

På stranden
Tennis
Volleyball
Snorkling

Forretningsfaciliteter

Forretningscenter

Faciliteter og service

Døgnåben reception
Concierge-tjenester
Hjælp med udflugter/billetter
Vaskerifaciliteter
Frisørsalon
Bagageopbevaring
Bryllupsfaciliteter
Cykeludlejning

Faciliteter

Bygget i 2017
Pengeautomat/banktjeneste
Pengeskab i receptionen
Have
Terrasse
Fitnesscenter
4 udendørs pools
Spillerum
Spa med fuld service
Natklub
Udendørs tennisbane
Sauna
Festsal

Hjælp til personer med et handicap

Elevator
Bredde på elevatordør (cm): 94

Værelsesfaciliteter

Underholdning

Fladskærms-tv
Satellit-tv-kanaler
Betalingsfilm

Hjemlig komfort

Aircondition (klimastyret)
Loftsventilator
Gratis fyldt minibar
Kaffe-/temaskine
Strygejern/strygebræt
Insektnet for vinduer

Få en god nats søvn

Mørklægningsgardiner
Dobbeltseng sovesofa
Premium-sengetøj
Gratis vugge/barneseng

Værelset

Balkon

Frisk dig op

Boblebadekar
Separat badekar og bruser
Gratis toiletartikler
Hårtørrer
Håndklæder

Hold forbindelsen

Skrivebord
Gratis Wi-Fi
Telefon
Adaptere/opladere

Mad og drikke

Gratis mineralvand

Mere

Daglig rengøring
Pengeskab

Interessante fakta

Spa

Gæster kan lade sig forkæle med forskellige behandlinger i stedets spa med fuld service, The Royal Spa. Blandt behandlingerne er deep tissue-massage, hot stone-massage, svensk massage og ansigtsbehandlinger. Spaen er udstyret med sauna, boblebad og dampbad. Der tilbydes et udvalg af behandlingsterapier, herunder aromaterapi og zoneterapi.

Spisning

Gourmet Marche - restaurant med buffet, som specialiserer sig i lokale og internationale retter. Her serveres morgenmad, frokost og middag.

Hunter Steakhouse - steakhouse, som specialiserer sig i internationale retter. Her serveres kun middag. Gæsterne kan nyde drikkevarer i baren. Åben hver dag.

Grazie Italian Trattoria - restaurant, som specialiserer sig i italienske retter. Her serveres kun middag. Gæsterne kan nyde drikkevarer i baren. Åben på udvalgte dage.

Zen - restaurant, som specialiserer sig i asiatiske retter. Her serveres frokost og middag. Gæsterne kan nyde drikkevarer i baren. Åben på udvalgte dage.

Score Sports Bar - restaurant, som specialiserer sig i internationale retter. Her serveres frokost og middag. Gæsterne kan nyde drikkevarer i baren. Åben hver dag.

Gebyrer og politikker

Valgfrie tjenester

Sen udtjekning kan arrangeres mod et ekstra gebyr på 100 USD (afhænger af tilgængelighed)

Politikker

Dette overnatningssted udlejes af en professionel vært, der udlejer som en virksomhed eller et erhverv.

Dette overnatningssted accepterer kreditkort. Kontanter accepteres ikke.

Godkendte kreditkort: Visa, Mastercard, American Express

Også kendt som

Royalton Saint Lucian Resort All Inclusive Cap Estate

Royalton Saint Lucian Cap Estate

Royalton Saint Lucia Resort All Inclusive Cap Estate

Royalton Saint Lucia Cap Estate

Royalton Saint Lucia All Inclusive Cap Estate

Royalton Saint Lucia Inclusiv

Royalton Saint Lucia Resort Spa All Inclusive

Ofte stillede spørgsmål

Tilbyder Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort gratis afbestilling og fuld refusion?

Ja, Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort har fuldt refunderbare værelsespriser, som kan reserveres på vores hjemmeside. Hvis du har reserveret en fuldt refunderbar værelsespris, kan reservationen afbestilles op til et par dage før indtjekning afhængigt af overnatningsstedets afbestillingspolitik. Du skal bare sørge for at tjekke overnatningsstedets afbestillingspolitik for de præcise vilkår og betingelser.

Er der en pool på Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?

Ja, der er 4 udendørs pools og en børnepool.

Er kæledyr tilladt på Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?

Kæledyr og servicedyr er desværre ikke tilladt.

Er der parkeringsmuligheder på stedet ved Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?

Ja, der er gratis selvstændig parkering.

Hvornår er indtjekning og udtjekning på Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?

Indtjekning fra kl. 15.00 til kl. 23.30. Udtjekning er kl. 12.00. Der er mulighed for sen udtjekning mod et gebyr på 100 USD (afhænger af tilgængelighed). Der er mulighed for kontaktløs indtjekning og udtjekning.

Hvad kan jeg opleve hos Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort og i nærheden?

Benyt dig af de mange muligheder for aktiviteter på stedet, herunder snorkling, ligesom du kan blive bedre til tennis på tennisbanerne. Yderligere rekreative muligheder på stedet inkluderer volleyball. Forkæl dig selv med en behandling i spaen, og nyd en svømmetur i en af de 4 udendørs swimmingpools. Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort har også 10 barer, en natklub og en sauna samt et fitnesscenter, en spillehal og en have.

Er der restauranter på eller i nærheden af Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?

Ja, der er 9 restauranter på stedet med lokale og internationale retter.

Har Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort værelser med privat boblebad?

Ja, hvert værelse har et boblebadekar.

Har Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort private udendørs områder?

Ja, hvert værelse har en balkon.

Hvordan er området omkring Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort?

Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort ligger i Cap Estate, kun 1 minutters gang fra Windward Islands.

Anmeldelser af Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort

8,2

Meget godt

8,8/10

Rengøring

8,2/10

Service og personale

8,4/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

2/10 Dårligt

22. apr. 2025

Ieshia, rejse på 2 nætter

Verificeret Hotels.com-gæsteanmeldelse

10/10 Enestående

24. mar. 2025

An amazing resort!!!

Royalton is an amazing resort. The hotel offers all the amenities that you can possibly ask for. The spa is fantastic, the 8 specialty restaurants live up to expectations, and the staff has been great. Our room was spacious, and comfortable. The only thing that I'm a little disappointed on was the buffet selection. Food was delicious, but just don't have a lot of varieties. It seems like we have the same food every night. The fruit selection was also not the greatest, maybe it's just the time of year. Overall though, I would not hesitate to recommend this hotel to everyone.

Joe, familierejse på 6 nætter

Verificeret Hotels.com-gæsteanmeldelse

8/10 Meget godt

14. mar. 2025

Melanie, familierejse på 4 nætter

Verificeret Hotels.com-gæsteanmeldelse

4/10 Rimeligt

12. mar. 2025

Disappointing Stay – Not Even Close to 3-Star Qual

Our stay was disappointing, and this property is nowhere near a 4-star+ standard - at best, it’s a 3-star. 1. While the reception area and landscaping are nice, the hallways are shabby, dated, and poorly maintained, with paint marks on doors and even plants. 2. Staff lacked the warmth and hospitality expected in the Caribbean. Most seemed uninterested and unwilling to help. 3. The food was a major letdown—not at all what you’d expect from a 4-star+ resort. 4. Safety is a concern, with several dimly lit areas. The property is vast, and my wife sprained her ankle walking to our building, which ruined our trip. Overall, this place doesn’t even compare to a 3-star European all-inclusive. I regret booking our last night here - never again.

Tarpit, rejse på 1 nat

Verificeret Hotels.com-gæsteanmeldelse

2/10 Dårligt

6. feb. 2025

This resort has so much potential to be an amazing location, but in all honesty it is managed poorly. There were several instances where bartenders had to walk away from their bar and get drinks from other locations . There were also instances where certain foods on the menu were unavailable which is unheard of for all inclusive resorts . The housekeeping was poorly managed and after several calls, towels still weren’t brought to the room. This had to be the worst resort I’ve experienced in all my travels. Need I say more, please don’t waste your time or money here

Derrick, romantisk rejse på 6 nætter

Verificeret Expedia-gæsteanmeldelse

8/10 Meget godt

3. feb. 2025

Check in went smoothly. Staff refer guests to Royalton app to book the restaurants on site, everything was already booked out for guests arriving mid week & staying less than a week. Niyus the bellman was friendly & offered many suggestions for enjoying our stay in St Lucia. Room was nice but smells Moldy-needs better ventilation system (understandable that the tropical climate and humidity adds to this) Towels in the room also felt damp. Called front desk and they had someone clean the vents but unfortunatly whatever critters was in the vents landed on the bedding. Staff offered to change rooms in AM as it was very late at night. New bedding was requested and was delivered timely. Buffet had a great selection of food to choose from and it was seasoned well enough. Ate meals here mostly as the restaurants at night were already booked. Buffet staff-most were welcoming and friendly. Did get to eat at the the Italian restaurant Gratzie, the food was so so. Property is beautiful,many pools and the music was amazing! The Vibes team kept things lively and fun with many different acitivities. Shout out to Zachary & ladies for engaging the crowd. Foam party so fun! Reggae band was great! Shoutout to Markdaniel at Chillsbar for fresh jelly coconut & tips for must see places in st Lucia, Casey at the Martinimix bar, the piano singer Michael, Keneisha (nexus tours) who booked our catamaran Mudbath excursion! on Beach: Booker, Brad; Friday night street party draws huge crowd and lively!

Verificeret Expedia-gæsteanmeldelse

8/10 Meget godt

2. feb. 2025

We had a wonderful time.

Viktoriya, rejse på 6 nætter

Verificeret Expedia-gæsteanmeldelse

8/10 Meget godt

1. feb. 2025

Overall the experience was good. However in comparison to our previous experiences with Royalton, we felt the staff service mainly at the beach bar, was not the best. Food choices were not great. We were not able to get into any restaurants that required reservations. Property is maintained well however the drive from airport to resort was took close to 2 hours.

kelum, romantisk rejse på 3 nætter

Verificeret Expedia-gæsteanmeldelse

8/10 Meget godt

31. jan. 2025

DAVID, rejse på 4 nætter

Verificeret Expedia-gæsteanmeldelse

8/10 Meget godt

29. jan. 2025

Beautiful property! Most of the staff was very slow to respond at the bar, eating breakfast, etc... However, Wendy at the main pool bar was excellent. She outworked everyone else 10 to 1. There was a lot of standing around by many staff members at most of the bars causing very slow service. It seems like there's no one in charge of training. The spa was excellent! My wife and I got a couples massage on two different days and the staff was very professional and kind. We enjoyed our experience overall but I think some of the staff could use much more training.

James, romantisk rejse på 4 nætter

Verificeret Expedia-gæsteanmeldelse

8/10 Meget godt

28. jan. 2025

Sybril, rejse på 5 nætter

Verificeret Expedia-gæsteanmeldelse

10/10 Enestående

24. jan. 2025

The property was very entertaining. The entire staff was polite.

Simoya, romantisk rejse på 4 nætter

Verificeret Expedia-gæsteanmeldelse

6/10 Godt

20. jan. 2025

Many room issues. Property needs upgrades

Jeffrey, romantisk rejse på 5 nætter

Verificeret Expedia-gæsteanmeldelse

10/10 Enestående

18. jan. 2025

Everything was EXCELLENT…

John, romantisk rejse på 7 nætter

Verificeret Expedia-gæsteanmeldelse

6/10 Godt

16. jan. 2025

Property layout is good. Seems like Marriott is trying to cut back on portion size. Ordered chicken parm at the Italian restaurant, I got 2 one inch slices of the chicken? If they are having trouble sourcing ingredients on the island, take it off the menu. Don't serve samples. On day 3 of our vacation all guests were locked out of their rooms. A technician had to individualy unlock each door and when unlocked you couldn't lock it when you left ,leaving all your belongings at risk of theft. This continued on to the next day. This was a complete upper management failure. I did appreciate Expedia upgrading our room when we checked in. The resort seemed run down in some areas and repairs needed to be done. Beautiful island and people, will return but not at Royalton.

Paolo, rejse på 7 nætter

Verificeret Expedia-gæsteanmeldelse

10/10 Enestående

16. jan. 2025

Staff showed great hospitality

Gari, romantisk rejse på 4 nætter

Verificeret Expedia-gæsteanmeldelse

10/10 Enestående

11. jan. 2025

Beverly the Expedia rep at Royalton and Nancy in guest services were highlights of our trip, they turned the trip around and handled things for us so we can enjoy the experience to the fullest. The property is beautiful and we enjoyed local excursions as well as Royalton Fit classes like Pilates. Great staff and property!

Leeandrew, romantisk rejse på 5 nætter

Verificeret Expedia-gæsteanmeldelse

2/10 Dårligt

9. jan. 2025

The food was horrible I checked out 1 day before the end and went to another hotel the windjammer in a different level

Paul, rejse på 3 nætter

Verificeret Hotels.com-gæsteanmeldelse

4/10 Rimeligt

7. jan. 2025

Jeanine, familierejse på 6 nætter

Verificeret Hotels.com-gæsteanmeldelse

10/10 Enestående

5. jan. 2025

This was an excellent trip. First, I would like to mention that our housekeeper, Carmella, would leave us nice little notes every day, and would grant our request for extra needs in our room. The room was always clean, and we had no problems. Every day, when we would get back to our room, it looked like the first day we arrived. That was much appreciated. There were 2 very special people in Guest Services - Tara and Gaielle - who were very nice, courteous and helpful during our stay. The Nexus excursion staff were great as well. I also received a massage at the spa from Kenya, and she was really good. I left there feeling refreshed and re-energized. We went on an 8-hour excursion along the western coastline, and made stops at the waterfall, the sulfur mud baths, lunch, and then, snorkeling. My daughter and some of the members of our family also did the jet ski excursion. They really enjoyed themselves. The food was decent but was really good at the buffet on New Years Eve, where they served lobster, crab, oxtails, seafood, and plenty of desserts. Also, a shout out to Clint Westwood - our chef at Zen restaurant. Not only was he very entertaining and included the whole family (17 of us) in his "show," but the food he prepared was the best on the resort. Lastly, I would like to say that the New Years Eve celebration was really nice! It was the perfect way to bring in the new year. We have considered making this a yearly trip.

William, familierejse på 5 nætter

Verificeret Expedia-gæsteanmeldelse

2/10 Dårligt

3. jan. 2025

To say our stay was a disappointment doesn't even begin to equate. Check in: cold and unwelcoming, no welcome drinks, welcome pack, or any information on the resort not even info on breakfast or how to get to rooms. Booked in Nov 2023 yet rooms we paid for were unavailable so had to change rooms during stay. Bell boy was busy, when we went to take our own luggage to our room the downstairs escalator, elevator & apartment block elevator were all out of order requiring us to carry bags up 3 flights. Hotel maintenance: issue for whole trip with lifts, escalators, toilets not working. Toilets in bars were not cleaned during evening. Dirty toilet paper overflowing in bins / on floor, dirty glasses & no toilet paper. Check in team advised to speak with the Expedia rep, Beverly about issues who was not available but would contact us, this never happened. Service: frustratingly slow, taking 20-30 minutes to get served, no glasses. More photographers available than bartenders. One bar tender was beyond rude & took dirty cups out of the used cup bag, didn’t clean and served water in them dirty. 15 minutes to get simple things like cutlery. Staff: unaccommodating, inattentive and discourteous. Managers didn’t care or want to help. Royalton app requests daily review stay, don’t bother. Each day we were advised that a team member would follow up and this never happened. There were a handful of people who were helpful, welcoming and attentive, but unfortunately very few.

Verificeret Expedia-gæsteanmeldelse

4/10 Rimeligt

23. dec. 2024

DeeJay Ian, rejse på 4 nætter

Verificeret Expedia-gæsteanmeldelse

10/10 Enestående

21. dec. 2024

Mary, rejse på 4 nætter

Verificeret Expedia-gæsteanmeldelse

2/10 Dårligt

21. dec. 2024

Room’s AC did not work. Room smelled like mildew upon arrival and was freezing cold a few hours later. The only way to make it warmer was to turn the AC completely off which made the room so humid that the floor, furniture surfaces and sheets were damp with condensation. The technician tried to fix the problem but couldn’t and it took 2 days of complaining to finally get a room change.

Loredana, familierejse på 4 nætter

Verificeret Hotels.com-gæsteanmeldelse

10/10 Enestående

18. dec. 2024

I love having my Butlers ! They were so nice and helpful.

Erica, familierejse på 4 nætter

Verificeret Expedia-gæsteanmeldelse

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