It was nice to receive a free bottle of wine upon our arrival. Facilities and breakfast buffet are great too, and the restaurant serves good food. The double bed is small, and the mattress actually extends some 10 cm beyond the edge of the bed, making it uncomfortable and easy to fall out of the bed while sleeping. Problems arose on day 2 and day 3 when housekeeping didn’t bother to make our bed, and when we asked for the room to be cleaned at the reception in the afternoon we came back in the evening to a room uncleaned. We also found blood stains on curtains and in the sheets. The hotel receptionist’s only response when told about this was: “We will make it up to you next time”. Unfortunately, with this level of service provided, I don’t think there will be a next time. Poor cleaning is not what you expect from a 4 stars hotel.