I stayed two nights with my daughter in a River View Twin room (#314). This is a good hotel with basic services, considering that Quang Ngai is not a touristic site such as Hoi An or Da Nang. The view of the river and the bridge from the room was great. The staff at the reception did not speak English so well and did not seem to understand the booking system via Expedia. He did not even understand what a credit card was. He said the Riverview Twin was not available, though I showed him the printed page of Expedia that says I had booked for a Twin instead of Double. After a couple of minutes' talk on a phone, however, he said a Twin is available. I guess this staff was not a regular one, because it was Sunday. Maybe he got nervous facing an unexpected guests who looked like him but do not speak Vietnamese (I'm Japanese). The staff on the next 2 days spoke English and everything went OK. They accepted my credit card.
They serve good free buffet style breakfast. Dinner is good as well and inexpensive. The restaurant staff did not speak English well, but they were nice.
Overall, this was a good hotel, admitting that you cannot expect a service in big cities.