BELVUE Hotel

Rigtig høfligt personale, dog manglede værelset en grundig rengøring, og det trak fra ventilationssystemet.

There was no check-in time given, so we showed up the hotel around 15: 00 which is a usual time to check in for most hotels. It seemed as though the staff would wait until someone tried to check in to have the rooms cleaned, this is very unprofessional. There were multiple other people waiting in the lobby with us as well. After an hour of waiting we were finally given a room, we went upstairs and it was not what we were expected at all. The room looked like a prison cell and there was very loud construction happening next to the building for hours. After about twenty minutes of getting to the room, one of the people who was waiting in the lobby before us was given the same room as us. This was a very frightening experience. We all went down to complain to the front desk and they apologized but offered no compensation for the entire situation. The sheets and towels were not replaced when the rooms would be cleaned, the beds were simply just made and the towels were hung. The trash was also never taken out. The reviews on the hotel are not amazing but the service should have been better, especially for the price. The area is also not nice at all, we were two women staying alone and felt very unsafe on our walk into the city center. Our experience was less than satisfactory and ruined our time in Brussels. Needless to say, we will not be returning nor recommending this hotel to anyone

Excellent priced hotel. Very modern architecture and very minimalist style rooms, which are comfortable and functional. Little bit of wear and tear but nothing major. No idea what other guests are saying about noise. Never heard another guest in an adjacent room and the noise outside from traffic or people was less than what you’d get in London or Paris.

The room I was given was very cold and no option to warm it up as it is a passive building you can't turn on the heating as you wish which means it remains cold... I won't stay there again in the future because of this as well as very noisy people slashing doors at 5am and loud traffic/sirens of ambulance and police more often than you would wish for in an ideal world.. I was on first floor, with the view of the front door of the hotel which is inhabited by homeless people, plus the door did not open.. which I found very annoying... very hard to open and had to ask for help each time..... tv, size of the room and comfy bed were the only plus

Great Hotel!!! pillows could be better tough!!