They only deal with customers in a night door vestibule, even during the day, through a bulletproof window. Cash deposit and credit card required. The room was the dirtiest I've ever seen, including on police shows. If you ask staff about anything, it's "no speak english". The beds aren't level, at least the bugs in the room were dead, the sink didn't drain, the room smelled like an ashtray, etc. The sheets were definitely clean, though.