Hotel Orts

Functional and well located.

ONE NIGHT IN BRUSSELS. INITIALLY WAS QUITE SKEPTICAL ABOUT THIS HOTEL DUE TO THE LOW ROOM RATES. WAS EXTREMELY PLEASED WITH OUR STAY. THE HOTEL IS LOCATED RIGHT OPPOSITE A LUXURY HOTEL AND THERE IS NO DOUBT ON THE EXCELLENT LOCATION. ATTRACTIONS AND FAST FOOD CHAIN ARE RIGHT AT THE DOOR STEPS. THE HOTEL SERVICES ARE COMMENDABLE. BTW, MUST TRY THEIR MUSSELS, IT IS HEAVENLY DELICIOUS. BREAKFAST IS SIMPLE BUT THE SERVICES STAFF SPECIALLY MADE US SCRAMBLED EGGS EVEN THOUGH IT WAS NOT INCLUDED IN THE BREAKFAST BUFFET. OVERALL IT WAS A GREAT STAY FOR US

We arrived early in the morning. Friendly staff met us and helped with our luggage.We lived in a room with a balcony on the second floor. The hotel is in a very convenient location in the city center.There were minor flaws in the room, but they are not so important. We had a great time in Brussels. Thanks a lot to the hotel staff.

We loved our view and was a fantastic location. We stayed in the suite at the top and just throughly enjoyed the view and the whole atmosphere of Brussels.

Bed Bugs, tv didn´t work, some staff ok, others bad attitude, elevator not in best condition.

The Hotel Orts was in a great location. check in was quick and the staff were friendly. We stayed for 3 nights. Breakfast was okay but kind of pricey. Overall we really liked the hotel and location and the location is why we picked it. Plenty of bars and restaurants within walking distance. At night we could hear a lot of street noise so if you are a light sleeper you may not get the best sleep.

Requested double bed and got two singles which were separated during sleep causing to fall on floor

I had a relatively late check in (~8PM) and there was someone at the desk to check in me in. I really didn't see anyone staffing the hotel outside of that. The room was pretty spacious for the area though. The room had a great balcony that I assume would be awesome to hang out on when the weather is nice.

We had problems checking in, detailed in an earlier review. We were sent to an unmade room (Pictures below) and the manager was reluctant to move us, suggesting we wait for the room to be sorted. After waiting for about 30 minutes with no sign of a cleaner, we protested loudly to Reception and were finally given a key to the room one floor above. This was small, but adequate although as a non-smoking hotel, I would have preferred that the disgustingly full ashtray had been removed from pride of place outside the window! Strangely, there was a kettle and mugs, but no other tea or coffee making provisions and the mini-fridge contained an open and dried out pack of cheese slices. The downstairs bar, however, served great beer (not hard in Brussels!) The hotel is also very close to the old centre of the city and all of the Christmas markets. Given that it was New Year's Eve, the room was reasonably quiet at night, So quiet, in fact that we overslept next morning and only just made the check out time. Luckily, the woman on duty made up for the attitude of the manager the previous day, and agreed to provide the breakfast we had paid for, even though it was well past the deadline. We were also able to leave our bags. Despite the location, not sure that I would use this hotel again - first impressions count!

The location is nice, the room was really nice, but the smell in front of the room was unpleasant. When taking into account prices in Brussels, the hotel was reasonably priced.