4/10 Rimeligt
30. oktober 2024
Amazing views, but room smelled bad
The hotel is quite worn down and has more of a hotel-vibe than other ryokans we have stayed at. The onsens however are great and have amazing views. The food and service was really great.
The rooms were really spacious but - and this is the reason for my negative review - had a really bad smell. Both the tatami mats and the futons smelled foul. We spoke to the manager, who said he just recently changed the tatami mats, so this issue might not persist. The futons smelled old and moist, like when you put your goose feather-pillow in the washer and the feathers get wet. They changed the futons for os, which helped some. We have stayed in many ryokans in Japan and have never had any of these issues before. We are surprised that few other reviewers has commented on this, as we are usually not picky or sensitive.
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