Pillows Grand Hotel Place Rouppe

We stay in a lot of 4 star hotels in Europe and this is our all time favourite. From the lovely welcome onwards, staff went out of their way to make our stay the very best it could be. They gave us a glass of wine and a cake on my birthday, without me even mentioning it. Breakfast was excellent with personal service and, once again, a desire to provide what we wanted. Location is excellent and very quiet. The hotel is also very quiet and peaceful.

We had great service. When we realized I lost my purse at the train station, cheyanne was exceptional with helping file a report etc Rym was great at giving excellent local restaurants The hotel is very clean and comfortable. We slept great. 10 minute walk to center Only downside is that the restaurant is super expensive and super slow service We would return because of the comfort and service by Cheyanne and Rym

Wonderful greeting by concierge/ manager Jean mark. Made us feel so welcomed.

Impeccable service, the most comfortable of surroundings, a wonderful experience.

From the moment I arrived the staff at Pillows were an absolute delight. They offered me a glass of wine and sat me down to check me in. They bought food to me when I ordered stuff from outside the hotel. The breakfast staff were very attentive and friendly and over all the stay was lovely. The bed was also soooo comfortable. I’d stay again 100%.