Fine hotel and great location.
Service level is topclass, because of that, it makes this hotel a good choice.
I would say that the rooms really needs an upgrade, the hotel in general needs a caring hand. You should have in mind, this is not London or Paris etc. But Tirana in general, is getting more and more modern. Staff is very caring and helpful and because of that, it all adds up and makes the hotel recommendable.
I would say, that the pool was to crowded by children families, that can spoil the tranquility.