When I made the booking was because two things in particular, the swimming pool and the gym, when we got there the swimming pool was dirty and the Receptionist said that the owner don't allow people in the gym, which was very weird and annoying.
Also the misleading information, there was no "Daily housekeeping", we arrived on Monday 1 the May 2023 and the cleaning was made on Thursday after a lot of complains they cleaned the room and they justified themselves saying that the person does the cleaning every two days, even so the cleaning of our rooms was made after 4 days!!
Also, they don't have room service, even though they say that they have available everything that it is on the menu, one night I called to ask for hot chocolate and they said that the only thing that they have from the menu was coffee.
The breakfast was very dissapointing, it was coffee and some cereals, with bread, in their website said: "full breakfast". Another misleading information.
At night it was very noisy, they have some kids staying, we asked the reception to tell them not to run or make a lot of noise after 11pm, but at 3am the kids were running and making a lot of noise.
The Hotel is not 4 stars, for me is 1 and that is very generous, is not what is advertise for.
We will never come back to this hotel.