We chose to stay in Interlaken as a good central jumping off point for the region. It is literally connected to the Interlaken West train station, it could not be more convenient!
The hotel is nice and fresh in the common areas, the stairs and areas around the elevators can use a fresh coat of paint.
The staff is outstanding and the restaurant is good, but the staff is the real story!
We weren’t crazy about our accommodation, the room was quite small especially with all the luggage we had and was facing the train which was literally right outside our window. The view was nice, but wanted a change. Knowing we needed to open the door for fresh air, we were concerned about train noise (would not have been an issue, the trains are generally whisper quiet).
All that said, in the future if we return to the region, we would choose to stay in Grindelwald! No fault of the hotel and staff, but that’s the village we will pick!