Garza Blanca Preserve Resort & Spa

Over all my stay was great. The staff at the beach was wonderful, my only issue was with a server at the pool name Gonzalo, literally overlooked me because I’m Mexican, you know how bad it felt to be discriminated in your own country. He never acknowledged me, I had to ask for menus after about 25 minutes of sitting by the pool. I felt horrible, me being a server myself I tend to always treat all my guest better than what I would expect to be treated, they are there to enjoy their time, and honestly at the price of this hotel I expect pampering all the way through. Everything else was great room was great, facilities awesome.

The service was amazing! Very nice resort and they thought of everything to make our stay very special. The staff are the real stars!

The Garza Blanca resort is shooting for five stars and overall, I think they have achieved it. Well done! The service was outstanding everywhere on the property with the exception of poolside, which was very slow at times. We had a panoramic view room which was outstanding. However, there is a very large construction project going on both to the side and to the rear of the room we stayed in in tower five. As such, you had construction noise from 8am to 6pm every day we were there. I think all other towers are insulated from this compromised view and sound so just ask for placement other than tower 5 when booking is advised. The resort is apparently a time share property so we were pitched, mildly. We were also pitched the all inclusive charge of $119 per day per person. We ate and drank consistently on the property and our costs were about half that figure. The Mexican restaurant just off the main lobby was excellent, one of the best I experienced while in Puerta Vallarta. It is best to book restaurants on the property in advance of your stat

Amazing resort and views. Superior service and safe.

Outstanding hotel, great service, highly recommend getting their all inclusive meal plan. It includes room service, all restaurants and food/drinks service at the beach. Very high quality food, mixed drinks a little light so you may order just wine, beer, whiskey if you want more impact. Beautiful views, super clean and service is impeccable. If you need night time “battle of the sexes” or “beauty and the beast” shows this is not a resort for you. Entertainment at the most is live music 1 performer at the restaurant at dinner time. It’s very high end, relaxing, true 5 star resort- no night time shows, no water aerobics in the pool or basketball at the beach. It’s relaxing mainly couples resort. We knew we were not interested in time share presentations so at the checkin we just told them not to bother, otherwise you will be offered tour of the resort and presentation to buy timeshare. Hotel is expanding and construction nearby can be distracting if you want to relax on your balcony you can hear that noise. Pools, beach are super quiet and you can’t hear it at all. Highly recommend this property for couples relaxing vacation in the area, we will be back.

Didn’t enjoy the fact that our panoramic view

We love staying at Garza Blanca! It’s a nice get away for us. Recommend all inclusive if you plan on staying for a couple days.

Beautiful resort, surrounded by nature and natural habitat. We saw whales more than once! We did the preserve hike to the water falls and it was beyond expectation.

Had the best time! Our 2 bedroom Suite was absolutely gorgeous with the most amazing views. Every inch of the property is well taken care of and beautiful. The beach and the pools were amazing! Did not have one bad meal or drink. And the best part was the staff! Extremely friendly and quick to help with anything you needed. I highly recommend doing the hiking tour to the waterfall if you have time. We will definitely be coming back!

The resort was stunning.