The hotel was a nightmare from the beginning. I booked the room through a hotel travel site. On the site and gave a rate of a pacific price including tax. When I arrive, they try to charge me more than the rate agreed upon through the travel website after a long discussion I end up finding proof of my payment and was able to check in the hotel has two floors, but no elevator it was not handicapped assessable to smokers, which I think is unethical. At the clamming fight for stairs with luggage. The room was horrible. We had to drag all our belongings back downstairs and begin to request a refund. The desk clerk said we had to get in touch with the hotel, and travel agent for a refund once we were able to do that, they then still said they would not give us a refund and we had to stay or lose our money. So I asked to see another room on the first floor. It was horrible so she showed us the second room, which was also horrible and did not have a refrigerator or a microwave inside of it. The manager agreed to get us a refrigerator with a microwave when he did refrigerator had no shelves in it it was rusted on the inside, they didn’t bring a second refrigerator but the legs were wobbly, and every time you open the door everything rolled out. I would never stay here again. It was the most horrible experience I’ve ever had at a hotel in my life.