4/10 Rimeligt
30. december 2023
Hidden Fees - Sketchy Entrance - Beware
The unit was clean and relatively nice. However, thats the only pros.
Before getting to even stay, I was sent messages from Jungle House claiming that we need to pay a security deposit, outside of what we already paid to hotels.com. This was a bit odd, but I clarified with them and paid the security deposit. I was told as long as there was no damage I would receive the full refund.
House was left in perfect shape, and I only received a partial refund of my deposit for a "cleaning fee". They stated they forgot to charge this in our initial booking through hotels.com. I had to chargeback to get the remaining balance of my security deposit.
House has a pretty sketchy entrance that is located downtown. This area, was unfortunately, full of rough characters asking for money as you are trying to get into the unit.
I could not recommend this unit to anyone, especially with the random hidden fees.
Michael
Michael, rejse med venner på 1 nat
Verificeret Hotels.com-gæsteanmeldelse