We have stayed at this hotel for years. It’s great for small kids, but after our youngest turned 10, we won’t be back again.
Pros : location, good for kids under 9, surfing right out front, Starbucks on site, can walk to Roy’s, Can walk to restaurants and whalers village, ocean views from certain rooms, coconut shrimp by the pools and kids meals poolside were pretty good. Clean. Staff is friendly!!!
Cons: way overpriced for what it is. Should be $200 less a night. Beds are VERY uncomfortable ( I’ve never even noticed things like this, but these are egregious. It was like a wrestling mattress). The POOL…small, crowded, slide closes too early, not enough shade for everyone, people hogging seats and leaving pool area but over zealous security guy with handlebar mustache targeting certain areas and looming around. There are no restaurants onsite (except one inedible Italian one). Everything closes really early.