Had booked a room for 3 people, only to find upon arrival that there was bed linen and towels for only 2. (So missing for 1 person)
As the hotel has no front desk, I had to call. First spoke with a lady, later a man. They were very friendly, but it took 4,5 hour for them to get the bedlinen sorted.
The room is nice, but be aware that the shower has a see through glass door. For family it's probably ok, but for friends travelling together this might be an issue.