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Hotel ved stranden i Yaiza med 4 restauranter og poolbar
Excellent 4* hotel I’ve stayed in worse 5*. Really made an effort at H10 to up their game…
25. aug. 2021
The service was appalling. I never review hotels and I’ve never left a hotel before but…
18. aug. 2021
Dette overnatningssted oplyser, at det følger retningslinjerne for rengøring og desinfektion i henhold til Safe Tourism Certified (Spanien) og European Holiday Home Association (EHHA – Europa).
Husk: Når du indsamler 10 stempler, får du 1 bonusnat*
Dette overnatningssted har indført foranstaltninger i forhold til øget rengøring og gæsters sikkerhed.
Der anvendes desinfektionsmiddel til rengøring af overnatningsstedet, ofte berørte overflader rengøres med desinfektionsmiddel mellem ophold, og sengetøj og håndklæder vaskes ved mindst 60 °C.
Der er tiltag for at sikre social afstand, der er beskyttelsesskærm mellem personale og gæster i travle områder, der udføres regelmæssig temperaturmåling af personalet, der tilbydes temperaturmåling til gæster, og gæster bliver tilbudt håndsprit.
Der er mulighed for kontaktløs indtjekning.
Et udvalg af indpakket mad er tilgængeligt til morgenmad, frokost og aftensmad samt gennem roomservice.
Dette overnatningssted har bekræftet, at det følger retningslinjerne for rengøring og desinfektion i henhold til Safe Tourism Certified (Spanien).
Dette overnatningssted har bekræftet, at det følger retningslinjerne for rengøring og desinfektion i henhold til European Holiday Home Association (EHHA – Europa).
Gæster kan være helt rolige, da der er røgalarm på stedet.
Dette overnatningssted accepterer Visa, Mastercard, debetkort og kontanter.
Som følge af nationale reguleringer kan der ikke overføres mere end EUR 1000 i kontanter på dette overnatningssted. Kontakt overnatningsstedet via kontaktoplysningerne i reservationsbekræftelsen for flere oplysninger.
*Se gebyrer og politikker for yderligere oplysninger eller tillægsgebyrer
It was good to be able to do aqua gym class in the covered heated pool - as the main pool was rather chilly (as expected in mid-March - to be fair!)
Alison, Rejse på 3 nætter, 12. mar. 2020
Giselle, Rejse på 6 nætter, 21. feb. 2020
The heated indoor pool was a massive plus point for this hotel as the mains pools, although lovely, were freezing so our son couldn’t spend long in them. The indoor pool meant that we could spend a good amount of time swimming each day. The staff were all great - very friendly & helpful - especially the kids animation team. The welcome drink was a really nice touch. The family room we had was ok - it could do with updating & a separate room rather than the curtain would have been preferable. The buffet breakfast & dinner were also ok. The breakfast - all the usual choice & also a nice touch to have cava available for those that wanted to have some. The toasters need to be replaced - about 10 minutes to toast the bread which then ends up hard. They also need little milk jugs for the tea & coffee rather than just a couple of larger jugs meaning you need to keep going up & down for milk. The evening meal - quality & choice was a bit hit & miss. Some nights were good whereas others were quite poor. Plenty of choice in respect of fresh bread, fruit, ice cream, deserts & sweets for the kids. Worth also noting that men must wear long trousers to dinner in low season. Location was perfect - literally a few minutes walk to the beach & short walks to Playa Blanca & Playa Dorada marina.
Jen, Familierejse på 7 nætter, 15. feb. 2020
Great hotel. Lovely staff. Food in the buffet was decent. Would stay again.
Familierejse på 2 nætter, 6. feb. 2020
Ideal location for beaches and walks. Good restaurant , food good. Value for money upgrade from B&B to halfboard. Nice pools, including well heated indoor pool. Was not too happy with evening bar service in Vintage bar. Waiters got orders wrong on more than one occasion and the insistence of producing room cards to prove ID. On occasions was challenged for my signature again. One waiter in particular was unfriendly in relation to ID. Cannot remember his name, but very off putting when he served us on several evenings.
Peter, Romantisk rejse på 7 nætter, 24. jan. 2020
Large comfortable hotel with good customer service. However, we were very disappointed with the swimming pools and very unhappy to find out there was no steam room or jacuzzi. The main pool which is used in all their marketing materials is literally unusable as the water is kept at an ice cold temperature. The slightly heated indoor pool was too small for the size of hotel - only about 10-12 meters long and It was largely used for families and their toddlers.
Rejse på 7 nætter, 28. dec. 2019
We had a very good time there. The Christmas dinner was impressive! All the staff were so nice and professional.
David, Romantisk rejse på 6 nætter, 24. dec. 2019
VERY GOOD LOCATION IN PLAYA BLANCA. POOR/VERY AVERAGE FOOD .
Romantisk rejse på 7 nætter, 30. nov. 2019
Excellent hotel and the indoor pool a real bonus. Not keen on allocated room which was a long distance from hotel facilities, Received much help from hotel reception after booked/paid for Urbis shuttle failed to meet us at Arrecife Airport and we had to travel by taxi (50 Euros). We need some help in reclaiming money from Urbis. They offered feeble excuses for their no-show which cost us over an hour message about at airport searching for them.Suggest you do nt in future recommend them as you did to us.
Romantisk rejse på 8 nætter, 16. nov. 2019
it had a bad beginning from the not very welcome check-in were I did not get offered the welcome bubbly glass that I had to ask for, to my key room that because I did an early check-in at 10 am when I got in the hotel and they told me my room was getting cleaned and in the mean time I could have done some hotel activities at 11am and 12pm to get myself busy while waiting but no one told me and when I went back at 1 asking if the key was ready no one was really looking available to assist me and when after the massage I had I went back to ask for the luggage beside the very polite man who took my luggage no one was looking keen to assist me and when I went in to my room I found out the glasses dirty, the bathroom and floor of my room was not clean so I was really disappoited from this at the beginning but after I went to report this to the recepetion and had to go twice to say that the glasses were still dirty and had to bring it myself and the day after I found finally the kind guest relations manager Ludovica that took finally care of me and the situation and gave me instead of one of my hb dinner gave me a japanese restaurant dinner. It was also my birthday and I was travelling alone so I was very disappointed of the choice and finally my birthday afternoon I found the champagne in my room thanks to her and the cleaner lady that was in the morning there finally took care of my room and was always careful to give me what I needed. In the end turned up fine thanks to Ludo.
Rejse på 5 nætter, 11. nov. 2019