If you are looking for a relaxing wellness experience, look further! You have not found it here! Even tho their policy is no kids allowed in the indoor pool area, they allow it! It’s pure kids play, screaming, splashing and crying. All adults, went into the other room. Even tho we said it to the staff, they just went down and told the kids to be quiet. Yerh right, that always works..
We also overheard a receptionist allowing kids to enter.
It’s not okay, when you marketing the hotel as a spa and wellness hotel, when it’s then a noisy area, where their policy is just warm air...