I would typically rate Coconut Bay Resort 3 out of 5 stars, but I decided to give it a 4 out of 5 because of my kids (8 and 5 yrs old). They had an amazing time enjoying the pool, water slides, pool table, ping pong table, and flip flops restaurant. The reason for my 3-star rating is that our room was quite outdated, I was disappointed with the buffet food (no separate snacks or treats available when buffet is closed) and a few staff members seemed annoyed when I asked for ice cream for my kids (it turns out everything is closed from 2:30 PM to 6 PM before they reopen again for dinner), and on our last day, I even spotted a rat near the Jerk Hut. I wasn't a fan of local residents using the resort for a daily pass (wristband). However, there were a few things I appreciated about the resort, such as the entertaining theme nights, a great selection of alcohol, the joy on my kids' faces, and some friendly staff who helped us find a beach outside the resort that wasn't affected by seaweed. Try not to have high expectations about this place.