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Conrad Bali

5.0 star property
Luxury beachfront hotel with spa, near Nusa Dua Beach

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Conrad Bali

4 outdoor pools, pool umbrellas, sun loungers
3 restaurants, breakfast, lunch, dinner served; Asian cuisine
Exterior
Property amenity
3 restaurants, breakfast, lunch, dinner served; Asian cuisine

Reviews

9.0 out of 10

Wonderful

Guests liked:

Friendly staff, property condition

Popular amenities

  • Connecting rooms available
  • Bar
  • Non-smoking
  • Airport transfer
  • Gym
  • Spa
Main amenities
  • Daily housekeeping
  • On the beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • Breakfast available
  • Free children's club
  • Free shopping center shuttle
  • 2 outdoor tennis courts
  • Health club
  • Sauna
  • Steam room
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
The price is $175
includes taxes & fees
$159 per night
Dec 16 - Dec 17

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Villa, 1 King Bed, Private Pool

Villa, 1 King Bed, Private Pool | Premium bedding, minibar, in-room safe, individually furnished

Villa, 1 King Bed, Private Pool

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 667 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Front Suite King

Ocean Front Suite King | Living area | 42-inch LCD TV with cable channels, TV, DVD player

Ocean Front Suite King

Highlights

Furnished balcony or patio
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LCD TV
Hypo-allergenic bedding
  • 969 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Garden King

Premium bedding, minibar, in-room safe, individually furnished

Deluxe Garden King

Highlights

Furnished balcony or patio
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2020
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Connecting Rooms (Family)

Premium bedding, minibar, in-room safe, individually furnished

Deluxe Room, 1 King Bed, Connecting Rooms (Family)

Highlights

Furnished balcony or patio
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2020
  • 969 sq ft
  • Lagoon view
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Lagoon Access King

Premium bedding, minibar, in-room safe, individually furnished

Deluxe Lagoon Access King

Highlights

Furnished balcony or patio
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2020
  • 549 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Conrad Suite, Suite, 1 King Bed

42-inch LCD TV with cable channels, TV, DVD player

Conrad Suite, Suite, 1 King Bed

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
  • 1184 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Ocean Front King

Separate tub and shower, deep soaking tub, free toiletries, hair dryer

Deluxe Ocean Front King

Highlights

Furnished balcony or patio
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2020
  • 549 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Garden Twin

Premium bedding, minibar, in-room safe, individually furnished

Deluxe Garden Twin

Highlights

Furnished balcony or patio
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2020
  • 484 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Lagoon Access Twin

Separate tub and shower, deep soaking tub, free toiletries, hair dryer

Deluxe Lagoon Access Twin

Highlights

Furnished balcony or patio
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2020
  • 549 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Ocean Front Twin

Separate tub and shower, deep soaking tub, free toiletries, hair dryer

Deluxe Ocean Front Twin

Highlights

Furnished balcony or patio
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2020
  • 549 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Pool View

Deluxe Room, 2 Twin Beds, Pool View | Premium bedding, minibar, in-room safe, individually furnished

Deluxe Room, 2 Twin Beds, Pool View

Highlights

Furnished balcony or patio
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2020
  • 484 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View | Premium bedding, minibar, in-room safe, individually furnished

Deluxe Room, 1 King Bed, Pool View

Highlights

Furnished balcony or patio
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2020
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Conrad Suite, 2 Twin Beds

42-inch LCD TV with cable channels, TV, DVD player

Conrad Suite, 2 Twin Beds

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
  • 1184 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Conrad Suite, 2 Twin Beds, Ocean View

42-inch LCD TV with cable channels, TV, DVD player

Conrad Suite, 2 Twin Beds, Ocean View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
  • 1184 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Conrad Suite, Penthouse, 1 King Bed

Conrad Suite, Penthouse, 1 King Bed | Premium bedding, minibar, in-room safe, individually furnished

Conrad Suite, Penthouse, 1 King Bed

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 3660 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Conrad Suite, 1 King Bed, Private Pool

Conrad Suite, 1 King Bed, Private Pool | Premium bedding, minibar, in-room safe, individually furnished

Conrad Suite, 1 King Bed, Private Pool

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 968 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Lagoon Access Suite King

Lagoon Access Suite King | Premium bedding, minibar, in-room safe, individually furnished

Lagoon Access Suite King

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LCD TV
  • 969 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Conrad Suite, 1 King Bed, Ocean View

42-inch LCD TV with cable channels, TV, DVD player

Conrad Suite, 1 King Bed, Ocean View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
  • 1184 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Accessible Deluxe Lagoon View King

Premium bedding, minibar, in-room safe, individually furnished

Accessible Deluxe Lagoon View King

Highlights

Furnished balcony or patio
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 484 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Similar properties

5 outdoor pools, open 8:00 AM to 7:00 PM, pool umbrellas

Grand Hyatt Bali

Pool
Spa
Airport transfer
Free parking
8.8 out of 10, Excellent, (1069)
The price is $168
includes taxes & fees
$153 per night
Dec 1 - Dec 2
Grand Hyatt Bali
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About the neighborhood

Map
Jalan Pratama 168, Tanjung Benoa, Nusa Dua, Bali, 80363

What's nearby

  • Tanjung Benoa Beach - 7 min walk - 0.7 km
  • Bali International Convention Center - 3 min drive - 2.1 km
  • Bali Collection Shopping Centre - 3 min drive - 2.6 km
  • Nusa Dua Beach - 8 min drive - 3.2 km
  • Jimbaran Beach - 19 min drive - 8.9 km

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 21 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free shopping center shuttle

Restaurants

  • ‪Sari Merta Segara Water Sports - ‬14 min walk
  • ‪Suku Restaurant - ‬1 min walk
  • ‪East Lobby Lounge - ‬1 min walk
  • ‪Be Ja Na - ‬17 min walk
  • ‪Queen's of India - ‬2 min walk

About this property

Conrad Bali

At Conrad Bali, you can spend time at the beach enjoying beach umbrellas, beach massages, and yoga, plus you'll be within a 10-minute walk of Tanjung Benoa Beach. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Suku, one of 3 restaurants, serves Asian cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a free kid's club, and a poolside bar. Fellow travelers love the helpful staff and overall property condition.

Languages

Chinese (Mandarin), English, French, Indonesian, Japanese, Korean, Malay, Russian

At a glance

Hotel size

  • 368 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
  • If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired internet access in public areas
  • WiFi in rooms*

Parking

  • Free onsite self parking
  • Free onsite valet parking

Transfers

  • Airport shuttle from 7 AM to 2 AM*

Offsite

  • Area shuttle*
  • Free shopping center shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Barbecue grills
  • Private dining
  • Private picnics
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu
  • Children's games

What to do

  • On the beach
  • Tennis lessons
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Beach volleyball
  • Parasailing
  • Water skiing
  • Windsurfing
  • Shopping
  • Pool table
  • Bicycle tour information
  • Access to nearby health club
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Rafting nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Working away

  • Meeting rooms
  • Conference center (10608 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 4 buildings/towers
  • Built in 2004
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Piano
  • 24-hour fitness center
  • 4 outdoor pools
  • Arcade/game room
  • Full-service spa
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Tile flooring in room

Room amenities

Be entertained

  • DVD player
  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Furnished balcony/patio
  • Individually furnished

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Jiwa Wellness has 17 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 2 years old are not allowed in the spa.

Dining

Suku - Overlooking the pool and garden, this restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Eight Degrees South - This beachfront restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Rin - Overlooking the pool and garden, this restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
East - Overlooking the ocean and pool, this lobby lounge specializes in local and international cuisine and serves light fare only. Open daily.
Azure Pool Bar - Overlooking the pool, this bar specializes in local and international cuisine and serves lunch and light fare. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for IDR 150000 per 24-hour period (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately IDR 302500 per person
  • Airport shuttle service is offered for an extra charge of IDR 400000 per vehicle (one-way, maximum occupancy 4)
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for IDR 700000.0 per night

Pool, spa, & gym (if applicable)

  • Guests under 13 years old are not allowed in the spa tub, and guests under 12 years old are only allowed in the swimming pool with adult supervision
  • Guests under 2 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Bali Conrad
Conrad Bali
Conrad Bali Hotel
Conrad Bali Hotel Nusa Dua
Conrad Bali Nusa Dua

Frequently asked questions

Does Conrad Bali offer free cancellation for a full refund?
Yes, Conrad Bali does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Conrad Bali?
Yes, there are 4 outdoor pools and a children's pool.
Are pets allowed at Conrad Bali?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Conrad Bali?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Conrad Bali?
Yes, an airport shuttle is available from 7 AM to 2 AM on request. The charge is IDR 400000 per vehicle one-way.
What are the check-in and check-out times at Conrad Bali?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
What is there to do at Conrad Bali and nearby?
Have fun with onsite activities like parasailing, water skiing, and windsurfing and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, Pilates, and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Conrad Bali also has 2 bars, a 24-hour fitness center, and a sauna, as well as an arcade, a picnic area, and a garden.
Are there restaurants at or near Conrad Bali?
Yes, there are 3 onsite restaurants, featuring alfresco dining, Asian cuisine, and garden views.
Does Conrad Bali have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Does Conrad Bali have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Conrad Bali like?
Conrad Bali is a short 7-minute walk from Tanjung Benoa Beach and 19 minutes' walk from Samuh Beach.

Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Rupen, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sam, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic!
Incredible hotel, facilities, room and staff. Stayed in Bali double figures now and this was the best hotel. A little pricey for food and cocktails but that's to be expected. Amazing stay.
Ryan, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

parfect
pefect!
hibiki, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Edmond, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

HAPPY GUEST
OVERALL IS GOOD AND COMFORTABLE.
THOY CHONG GEORGE, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Anne, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing
Nancy Ran, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thank you for your warm hospitality.
5-night business trip
Verified Hotels.com guest review

6/10 Good

Seow bean, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Giuseppina, 9-night trip
Verified Expedia guest review

10/10 Exceptional

Staff membership provided excellent service especially Dewi at the check-in service.
ERIK, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Very friendly and helpful staff
Giuseppina, 8-night family trip
Verified Expedia guest review

8/10 Very Good

Really nice hotel, staff are excellent, nice pool/s and it was clean.
John, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel and staff
We had an amazing 4 nights here. Rooms were spacious, excellent condition and super clean. We had a lagoon access room which was super convenient for our family. All pools were clean and very well maintained. Staff couldn't do enough for you, always making sure you had everything you needed and even remembering our names. Lots of small restaurants and shops, day spas and laundrys right outside the hotel. An excellent end to our Bali holiday
Charon, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mun Yee Millie, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

.
Zoe, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Rithika, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Daniel, 4-night trip
Verified Orbitz guest review

10/10 Exceptional

Yuvraj, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Conrad Bali is a beautiful property, huge pool area. Beach front. Lots of convenience stores around, restaurants and spa too. Room is large and clean. Seems like been renovated. A little bit more sound proof would make it prefect. All staffs are very very friendly. Suku restaurant provides good breakfast and good Indonesian food for lunch and dinner. We will definitely come back.
Ting, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

The service from staff was great, always willing to help and support for any topic. The 5 pools where nice the beach just in front excellent. The rooms are not bad, but I have to say some furniture is Abit outdated but still in good conditions.
Josue, 5-night trip
Verified Expedia guest review

8/10 Very Good

Excellent beach stay in Bali, Fix Breakfast
Conrad is a very good resort with a huge pool and ocean views. I only had two complaints: 1. Breakfast: Service during breakfast is spotty. The food quality was mediocre. Ordered eggs each morning. The first few times, the eggs were seriously undercooked. The last time, it was an old fried egg, stale and cold. 2. We had no towels in our room on the first day. We called four times for towels only to get 3 out of the 4 we needed at 9pm. Check in is excellent and they gave us excellent surprises for our anniversary.
Robert, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Nice staff always helpful and excelent service
Jose Luis, 9-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent overall. We stayed in a Pool view room and had fantastic views of pool and beach. Service was excellent, staff were very friendly, transport team and drivers were wonderful and safe! Highly recommend for travel with family including teenagers. Food was great as well. Was the most cost effective five star accommodation in the Nusa Dua area so great value for money.
Suresh Kumar, 4-night family trip
Verified Expedia guest review