Great value for money for families. Clean, very friendly staff, beautiful surroundings. A little out from town but not a huge inconvenience to get into town by taxi or by bike/scooter.
We booked a Family Room (Lumbung) online - 2 Adults & 2 Children & were put in a more traditional Balinese style double story room (thatched roof). Whilst it added to the Balinese & Ubud experience it wasn't quite safe for our younger kids with steep stairs & sunken floors. After a couple near falls, we asked if we could change our room the next morning & the staff were very accomodating & moved us to a more modern family room which was great. Suggest to request this ahead if booking for a family.
Buildings & pools need a little maintenance but given they are just recovering from COVID shut-downs & getting back on their feet, it's not terrible by any means.
Restaurant is not amazing & was very quiet, but again, so many other places to explore in Ubud so not a huge deal.
Overall we loved our stay. Very friendly staff (especially Citri who really went out of her way to help us! Matur suksma!) the gardens, swimming pools & location are beautiful - even with the rain. Great value for money. With some time & money spent on facilities (& perhaps a shuttle service into town) this could go from good/great to amazing!!