Hotel and facilities are ok. That’s all, reception service was dissatisfied. Arrived about 1 pm, was told room is not ready. Room is clean. In my opinion staff could call and get answers 30-60 min? No, answer was before 3 pm. Not good service! Asked also for later check out, as hotels normal is 10 am. Person did not even check, got quick answer, it will cost 60 aud/hour.
Maybe normal in Australia???
Wi-Fi did not work in lobby/main area. Asked staff at reception and got straight answer. It has not been working, as long as I remember. First I thought it was a bad joke, but he was very serious. No go!