6/10
Cobblers Cove is a beautiful setting and pretty. Lovely colonial feel to the decor but lots of shortfalls!
Inconsistent service across all areas in the restaurant and bar. Only a few staff who actually wanted to serve you the rest could be described as indifferent at best!
We ate dinner once and the service was so slow and the environment was too dark and it was pricey. We ate out after that first evening experience.
Shocked at the general upkeep and cleanliness of the pool very disappointing.
Green slime around the inside on the tiles of the pool and handrail and a mouldy looking hotel canvas lilo that was left floating around!
There was insufficient air conditioning in the room and worn furniture. The restaurant had chipped cups for breakfast, lanterns next to the dining tables that were dirty and covered in birds poo - you get the picture!
The complimentary afternoon tea was soggy sandwiches and some tasteless cake.
Has the ownership or management changed recently? Our experience was not expected.
There was no management present at any time and we spent all 4 days in the hotel. There didn’t seem to be any one in charge which maybe accounted for the service shortfalls.
Is this hotel still living on a previous reputation?
The complimentary boat rides and the boatman was charming and pointed out all the places of interest.
The housekeeping in our room was good.
Sorry Cobblers but much improvements needed!
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