2/10 Dårligt
21. januar 2025
Worst hotel in Thailand
This hotel is nothing like on the photos!
The hotel staff are extremely rude and I have never seen them smile once during my stay.
When we wanted to check in 30 minutes earlier she rolled her eyes at us and said it was not possible.
Overall costumers seems to be a burden for them.
This was also seen when we asked for another roll of toilet paper. The receptionist showed a photo the cleaner took of our room after she cleaned and left some toilet paper for us. The rude and angry receptionist said since we already had one roll of paper we could not have anymore.
The same happened when we wanted a new towel (we didn’t get new towels for 3 days).
There are leaves everywhere on the property and empty beer bottles. Not once did I see any staff clean the pool area and the empty bottles were also there for 3 days.
There is dog poop on the stairs to the reception that was also there our entire stay (3 days).
This hotel and staff was so awful we had to check out earlier.
There are much better hotels in Ao Nang so stay away from this one! The reception is awful and will destroy your holiday spirit!
Mark
Mark, rejse på 4 nætter
Verificeret Hotels.com-gæsteanmeldelse