6/10 Godt
10. marts 2025
Front Desk Noise Complaint
My family and I normally like to stay at this hotel when we come to town for our son’s sporting events. It has typically been a great place for us to stay, but that was not the case during this last trip.
We were awoken at 11:30 by slamming doors and yelling in the hallway. We waited 15 minutes before calling the front desk, and when we shared what was going on, we were told that a college sports team was staying on the same floor as us and that they just won a state title. We were then asked to give them some time to celebrate before they quieted down. This seemed like a very inappropriate response from the front desk. We waited another 15 minutes for it to quiet down and had to call again. We were then kept awake until 2:00 AM. Unfortunately, we woke up exhausted, and my son had a sporting event to participate in this morning. We will most likely choose to stay somewhere else in the future because of the way this was handled.
Carrie
Carrie, familierejse på 1 nat
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