4/10 Rimeligt
17. marts 2025
Run down, old and dusty hotel with great location
We are a family of 4, 2 adults and kids aged 5 and 3. We stayed for 7 nights and at the end were glad to leave the place.
The location is great, we could take a ferry or busy directly to manhattan. Whole foods supermarket was really close by.
However the hotel is old, dusty and not cosy at all. It felt like a place you can use for a business trip. 1 or 2 nights max. Everything and i mean everything in the hotel is run down. The rooms are from early 1990's, the pool area is old (not cosy at all, just cold room), of course the kids have fun anyway, but as an adult i did not want to stay there. The fitness room got old equipment, you can use these, but i train a lot and this equipment is dated.
The service is not the best. Since we booked through hotels.com the staff was not helpfull at all, like for example extending our parking or breakfast. even though we stayed for such a long time, we never got any discount or promotion. It was just cold wall stoned faces - we can not do anything for you.
The aircon is old and extremely noisy. And the aircon is super important. The windows cannot be open so after a shower or just 4 people sleeping in the room the air got heavy and we had to run the aircon during the day to have some fresh air during the night time.
Walls are paper thin, you can hear what is happening in other rooms.
Overall it was not the best experience.
Ekaterina
Ekaterina, familierejse på 6 nætter
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