My husband and I travelled here from out of state for a concert. Not ever exploring Minnesota before, we were worried about our stay in the downtown area. Parking was a little confusing, but we received an email letting us know where to park and this was so helpful. When we checked in there was a little mishap, but we got an upgrade to a different room and appreciated this. The room was spacious, very clean. For being downtown, it was very quiet. I enjoyed the bathroom tub and shower, it felt like a spa getaway. We appreciated the walking distance to the options of dining. Staff was helpful, friendly, courteous and kind so this was welcoming. We'd love to come back again and stay here if we ever do travel here. Such a lovely hotel.