The rooms are clean and the superior room we had was spacious and I particularly loved the shower. The staff were absolutely fantastic and provided help whenever we needed it. Breakfast is fine if you're staying a couple of nights, but we were there for a week, so it became a bit monotonous. However, they were more than happy to make different eggs for us if we asked. The location is in the heart of a busy shopping area and some rooms have windows that look into the shopping mall. If you leave windows open, you will experience noise from the people in the mall, especially on a Saturday night. The hotel have gone to great lengths to soundproof rooms and you won't hear anyone in adjacent rooms. Naples is noisy, so I suggest you just come prepared and immerse yourselves into city life.