pentahotel Brussels City Centre

Relaxed atmosphere, efficient service, big room, nice breakfast, good bed. Only thing I did not like was the airconditioner heating that at the end worked fine.

Nice and stylish hotel, with a good restaurant/bar. But it’s far too noisy with music from the lounge pumping till 1/2am. Avoid staying on the first floor.

Overall the hotel is very nice, good location, clean, modern, good breakfast and good space. The downside was the staff wasn’t helpful for tourist and reception seemed to be understaffed and rude at times. The bass from the music was very loud from our room (2nd floor) so it was hard to sleep at times.

Great location, was surprised how busy the bar and restaurant was at night. Overall a good hotel worth the £150 for 2 nights

There was no remote control in the room. Despite of several calls and assurance of the receptionist that someone is coming over to resolve this no one came. Finally, in our last call to the receptionist we asked to cancel whatever help was coming as, by that time it was already too late and we wanted to sleep. We could not wait for the service any longer. We have reported the fact that the TV remote control was missing to the receptionist AGAIN next morning. But she only expressed her sympathy and regret. I don't think next visitors will have the TV remote control in their room and I believe that they knew all the time that the TV control was not there I believe they were just playing ignorant (both receptionists).