2/10
At 2:30AM our neighbours were checked in and proceeded to smoke and play loud music: the smoke came through the adjoining door into our room. This was clearly unacceptable with our 3 year old so we had to wake him and we arranged to move to a new room.
In the morning we were offered some breakfast compensation but told our 3 year old son didn’t count and so the breakfast credit could only be used for two people. The managerial staff in the morning were not apologetic.
Overall a woefully inadequate response to a terrible experience and I cannot recommend this hotel, especially if you are travelling with a family.
Charles
Familierejse på 1 nat