Overall it's fine, but they added a few things that need to be improved in a bad way, for example, it's supposed to be adults only but you don't get that impression, the only difference from a normal resort with children is that there are no children, you don't feel like you're in an adults only environment. Also my safe was blocked and out of a wait that was supposed to be only 30 minutes maximum, the locksmith took more than 2 hours and we even lost a reservation and almost went without food, the TV is very old and is not smart for a 5 star hotel and also in addition to that, we were left without channels the last two days, no signal, among other things. But in my opinion my rating is 2.5 to 3 stars for an all inclusive package with VIP access.