The hotel is beautifully renovated, and the facilities are impressive. However, the staff's attitude was disappointing. At check-in, the front desk clerk demanded a $100 cash deposit while tapping on the glass, and when checking out, the housekeeper at the front desk was silent and did not acknowledge us. She inspected our room before returning the deposit but didn't express any gratitude or friendliness. Overall, the experience felt cold and unwelcoming.