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Best Western Ferrat

4.0 star property
Hotel with restaurant, near Temuco Shopping Mall

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Ferrat

Superior Room, 2 Twin Beds, Non Smoking | Minibar, laptop workspace, bed sheets
Exterior
Reception
Superior Room, 1 King Bed, Non Smoking | Bathroom sink
Lobby sitting area

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Free parking
  • Connecting rooms available
  • Pet friendly
  • Non-smoking
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Coffee shop/cafe
  • Babysitting
  • 24-hour business center
  • Conference center
  • Business center
  • 4 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front-desk safe
Feel at home
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The price is $70
includes taxes & fees
$70 per night
Dec 20 - Dec 21

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Minibar, laptop workspace, bed sheets

Superior Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
Minibar
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Minibar, laptop workspace, bed sheets

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
Minibar
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Minibar, laptop workspace, bed sheets

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
Minibar
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Minibar, laptop workspace, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
Minibar
  • Sleeps 2
  • 1 King Bed

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Pool
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Free WiFi
9.4 out of 10, Exceptional, (280)
The price is $60
includes taxes & fees
$60 per night
Dec 29 - Dec 30
Holiday Inn Express Temuco, an IHG Hotel
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About the neighborhood

Map
JUAN REUSCH 445, Temuco, 4780000

What's nearby

  • Casino Dreams Temuco - 6 min walk - 0.5 km
  • Temuco Shopping Mall - 7 min walk - 0.7 km
  • German Clinic of Temuco - 14 min walk - 1.2 km
  • German Becker Municipal Stadium - 19 min walk - 1.6 km
  • Temuco Catholic University - 3 min drive - 2.2 km

Getting around

  • Padre Las Casas Station - 15 min drive
  • Cajón Station - 24 min drive
  • Claret Station - 29 min drive

Restaurants

  • ‪Café El Tinto - ‬9 min walk
  • ‪Cassis - ‬11 min walk
  • ‪Dunkin' - ‬13 min walk
  • ‪Imperio Peruano - ‬5 min walk
  • ‪Gohan Temuco - ‬9 min walk

About this property

Best Western Ferrat

Best Western Ferrat is a great choice for a stay in Temuco. Guests looking for a bite to eat can check out the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 88 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: anytime
  • Contactless check-in available
  • Express check-out available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets allowed (1 total, up to 18 lbs per pet)*
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast on weekday mornings 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free daily reception

Traveling with children

  • Babysitting (surcharge)

Working away

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Built in 2019
  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • IPod docking station
  • 42-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 100 per stay
  • Pets are allowed for an extra charge of USD 20 per accommodation, per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Ferrat Hotel
Best Western Ferrat Temuco
Best Western Ferrat Hotel Temuco

Frequently asked questions

Are pets allowed at Best Western Ferrat?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 18 lbs per pet. There's a charge of USD 20 per accommodation, per night, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees.
Is parking offered on site at Best Western Ferrat?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Ferrat?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Best Western Ferrat?
No, this hotel doesn't have a casino, but Casino Dreams Temuco (6-min walk) is nearby.
What is there to do at Best Western Ferrat and nearby?
Recommended spots to visit include Temuco Shopping Mall (7-min walk) and German Becker Municipal Stadium (1 mi), along with Temuco Catholic University (1.1 mi) and Cerro Ñielol (1.4 mi).
Are there restaurants at or near Best Western Ferrat?
Yes, there's an onsite restaurant.
What's the area around Best Western Ferrat like?
Best Western Ferrat is a short 6-minute walk from Casino Dreams Temuco and 7 minutes' walk from Temuco Shopping Mall.

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Fang, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

2/10 Poor

Dinner never arrived, wifi didn't work.
Went to the hotel for a 1 night stay for a business trip. I had to do some work on the computer and while checking in at the front desk, I tried to connect to the wifi without success, as the login portal kept saying "wrong credentials". The person in charge at the time said the following words: "oh, it's been happening to some guests for a while, you should just try again and it might work". I was quite shocked: this is a recurring issue, but nobody seems to do nothing to fix it. That was around 8:30PM. At 9:30PM, still trying to login to the wifi network without any success (and the captive portal didn't show any support phone number for help), I went downstairs for dinner at the lobby restaurant. It was already 10:30PM and no signs of any food that I ordered, and still no wifi, so I went upstairs to try with other devices: I had two Android phones, two Windows PCs and one iPad, none of them were able to connect. Fast forward to the next morning, before breakfast I check with the front desk if there is any estimate of when wifi would work. They had no idea, but said they could provide a device where I could use wifi at my room. By the time I left at 10AM there was still no solution and tons of work I wasn't able to do.
Rodrigo, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Good Hotel, great service and location
Hector, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Marcela, 1-night trip
Verified Expedia guest review

8/10 Very Good

Dining hosts were very friendly and accommodating
Charles, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Helen, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lissa, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Kadambari, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Front desk staff professional and friendly. Made copies for me and recommended international shipping. Breakfast buffet was great. Rooms modern and clean w comfortable bed with cotton sheets. Would stay here again.
Edward, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

The lobby and my room are nice and modern.
Brian, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Linda, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Hotel is very modern and looks beautiful. Staff are amazing and display excellent customer service.
VIRGINIA, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Ricardo, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

En general excelente estadía
Además del edredón sugiero dejar una sábana extra. Material de limpeza tenía olor muy fuerte. Atención excelente, comida buena. Muy rápidos en recepción. Informaciones enviadas al WhatsApp antes de mi llegada al hotel fueron muy útiles. Buena internet. Muy buena ducha. Cama excelente.
Glayson, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Florencio, 1-night trip
Verified Expedia guest review

4/10 Fair

Conserje poco amable.
Estacionamiento con espacios pequeños, recepción poco amable, el IVA es un tema parece porque me obligaron a pagarlo de inmediato negando otra alternativa como dejar una garantía para pagar al final y solo cuando insistí que en otros hoteles pago al final junto con el consumo de restaurante el conserje ofreció la posibilidad de dejar una garantía, pero a esas alturas ya estaba tan frustrado que preferí pagar su famoso IVA y comer en otro lado. La habitación es pequeña y ruidosa porque está rodeado de calles con tráfico. Como guinda de la torta a media noche el a/c dejó de funcionar y me cambiaron de habitación. Al retirarme me contactaron para ofrecerme un descuento en una próxima estadía que dudo ocurra.
Eduardo, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very helpful and friendly staff! Good breakfast, and clean rooms
Patricio, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Richard and Rosa, 1-night trip
Verified Hotels.com guest review

6/10 Good

My room was big, but very cold, it's like they do not understand that these units are cold in the winter and need sufficient heat to keep the occupants warm. I should've just gone to holiday inn express, their units are always cozy no matter the weather.
Kathy, 1-night trip
Verified Expedia guest review

8/10 Very Good

Felipe, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Nice spot, quiet and clean.
Christopher, 3-night trip
Verified Expedia guest review

8/10 Very Good

Bruce, 1-night trip
Verified Travelocity guest review

10/10 Exceptional

Very friendly hotel staff, rooms very clean and nice
Eva, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Mary, 1-night trip
Verified Expedia guest review

General property information

Travelers Say
"Great TV with lots of English entertainment choices."
Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM