While attempting to reach the parking area, I entered the elevator and pressed the G1 button as indicated. However, the elevator proceeded to level 2, where a tall staff member in a black shirt instructed me to exit at the lobby level and turn left to access the parking area. Following his directions, I was unable to locate the parking facility. I then approached the receptionist, who advised me to use the elevator and press G1, which had been my initial plan.
This misdirection caused unnecessary confusion and inconvenience.
I trust that you will address this matter to prevent similar incidents in the future.