6/10 Godt
7. mar. 2025
Peter front desk is very unprofessional.
Property was average. Customer service very poor. Upon check in I asked if I could do a later check out I was told no due to someone else checking in but was told they would hold my bags for me. The day of check out front desk staff Peter was to occupied conversing and smoking with his friends right outside the door even noticing that we were there waiting it took about half an hour for another front desk person to assist us. She called him multiple times but completely ignored her so she had to help us and take the elevator card from us. We walked pass him with all our bags and he did not acknowledge us at all. After several hours he texted me to ask where the elevator card was..
No one ever acknowledged us to say hello or anything during our stay. Poor customer service. Due to this I would never stay here again.
Christina
Christina, rejse på 4 nætter
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