Checked in, went to our room, and didn't have the room we had paid for. They fixed it no problem. Very nice at front desk. Complaint I would have is the hot water was not hot in the shower. It was more luke warm to me. Breakfast was good, just needed to be more like 6 to 10 instead of 6 to 9. My kids don't get uo early. We stayed here for the Nashiville Big Bash New Years Eve. Morning we were leaving, my husband ask the house keepers for 5 towels. He asked why we needed 5 towels. My husband explained we had 5 people in oir room, and his response was your checking oout, wait until you get home to take a shower. Later the morning my husband was out again, the lady apologized to him and said they had a shortage of towels because people were taking them home. If i visited Nashville again, i would definitely stay here again. The things were just minor. It was a very clean, and friendly hotel.