The receptionist was very friendly, kind and helpful. It was our first time at the city, ad gave us some information about to move in the city. About the room, poor sound insulation. we hear the street and the corridors sounds. The room smelled closed. The blackout curtains let light through the gaps, and the lamp with a clock kept the time clearly visible, making it difficult for me to rest. There was a noise that appeared from time to time. I didn't get a night's sleep, just naps. The area is unsafe