Very charming hotel. Like staying in an old castle. Tiny bathroom (but everything you need) and rather small room with nice decor. However, when in Florence/Firenze you are not there to stay in your room and watch TV. Cleaning OK. Mentioning TV, it is amazing that a hotel today can have 50 TV channels and not ONE single one which is not Italian. Perfect location right in the centre, yet very quiet. Very friendly staff both in reception and breakfast. Beautiful view from the top terrasse with a small bar (bar only open weather permitting). OK breakfast considering that we are south of the Alps: ham, cheese, eggs, yoghurt etc. Charming breakfast room in a 'loggia' on the 3rd floor. Tip: Once you have finished your breakfast grab the last cup of coffee/tea and walk up to the top terrasse and watch the city awakes. Good value for money - absolutely recommendable