Reef View Hotel

Hotel food was OK, very limited menu, not good. Kids menu for free ( with adult) is a good idea. The related 'Club' facilities with bar, games facilities, etc., closed at 5pm - not good! OVERALL, IN SPITE OF SOME POOR WEATHER, WE HAD AN ENJOYABLE STAY.

It was a nice stay despite the rainy seasons and cyclone which caused all tours were cancelled during our 3 night stay. It was not the hotel’s fault the hotel staff advised that the best time to come is during end of winter to summer, but best month is OCt-NOV since it is warm with no rain and cyclone. The shuttle service was excellent and very frequent thus we practically didnt need to rent any cars since it is just a very small island. Housekeeping is very responsive and came fast when we needed help. What can be improves is the reception staff knowledge on the daily activities arranged by the hotel itself, I asked around 2 staff and no one could tell me where the face painting was going to be conducted. The reception staff even helped me to call a beauty centre for it while it was finally done in front of the reception assisted bu two hotel staff who did complimentary various face painting for kids. Tour desk staff should be minimum two since the waiting time is far too long more than 30 -45minutes since there was only one staff available.

Amazing place great views but hotel room a bit tired

The hotel was fine with an absolutely lovely breakfast buffet. The poor rating has nothing to do with the property. Communication between hotel.com and the Reef View hotel was the problem. Reef view had no record of my paid reservation. Needless to stay this caused extreme stress due to full bookings and I was given a room which was below the level of the room I had paid for. Awaiting reimbursement from hotel.com for this error. Unbelievably I had received confirmation for my upcoming stay from hotel.com just 3 days prior to finding out I had no reservation. Big problem

The Hotel was not so impressive from outside and we were not expecting anything special but when we entered the room it was one of the best I have even been to, a penthouse type huge balcony , nice bedroom and amenities everything was prefect inside the room. A big lounge area, coffee machine with capsules and overall great.