Reef View Hotel

The Reef View is a very busy high-rise hotel. They were very organized by picking everyone up at the airport and tagging our luggage. It is a family hotel so be prepared to be around a lot of kids - the are particularly noisy in the restaurants. The pools are beautiful and there were a few choices in restaurants. The food was tasty - we ate at the Asian restaurant and the Pool Terrace. The room and washroom are massive and the view was breathtaking beautiful (see attached pictures). The hotel is a little tired looking...small cracks in the bathroom tile floor that made it look like it was hair and the walls could use a fresh coat of paint and updated art. The bar/lounge has so much potential and it should be updated. Service was wonderful and we enjoyed our stay very much. I would stay here again.

We were very disappointed with the conditions of the hotel common areas and our room. Hotel needs to be totally redone. The view is stupendous, however. In addition, the restaurants in Hamilton Island are very poor.

Great hotel better than I expected. Good location with fantastic facilities especially for families. Well catered to families needs.

Hotel food was OK, very limited menu, not good. Kids menu for free ( with adult) is a good idea. The related 'Club' facilities with bar, games facilities, etc., closed at 5pm - not good! OVERALL, IN SPITE OF SOME POOR WEATHER, WE HAD AN ENJOYABLE STAY.

It was a nice stay despite the rainy seasons and cyclone which caused all tours were cancelled during our 3 night stay. It was not the hotel’s fault the hotel staff advised that the best time to come is during end of winter to summer, but best month is OCt-NOV since it is warm with no rain and cyclone. The shuttle service was excellent and very frequent thus we practically didnt need to rent any cars since it is just a very small island. Housekeeping is very responsive and came fast when we needed help. What can be improves is the reception staff knowledge on the daily activities arranged by the hotel itself, I asked around 2 staff and no one could tell me where the face painting was going to be conducted. The reception staff even helped me to call a beauty centre for it while it was finally done in front of the reception assisted bu two hotel staff who did complimentary various face painting for kids. Tour desk staff should be minimum two since the waiting time is far too long more than 30 -45minutes since there was only one staff available.