Pestana Promenade Ocean Resort Hotel

Vi havde en dejlig uge på Pestana Promenade, hvor servicepersonalet og morgenmadsbuffet var helt i top. Udsigten fra vores værelse var helt fantastisk. Hotellet bar dog præg af, at have nogle år på bagen. Håndklæderne på rummet var noget slidte og det samme var noget af interiøret på værelset. Vi havde en del myrer som personalet gjorde en ihærdig indsats på at få fjernet, dog uden at det lykkes. Forhåbentlig var der blot os som har været uheldige.

Lovely hotel, in a great spot. The staff couldn't have been more helpful, with lots of ideas for trips and restaurants. Tasty breakfast and great poolside bar.

Spent 3 nights I’m seaview room. The room was modern, clean and had a big balcony overlooking pool. Breakfast is very good. Dinner buffet was just ok but there are many options in the area. The hop-on-hop-off bus stops right beside it so very convenient for tourists. I used the spa services twice and was satisfied with massages. Pool area is well maintained but you need to get there early to get a lounge chair or wait till after 5 pm. My only issues are: very slow elevators and the hallways are dark because the lights are on motion detector- creepy if you are solo traveler and unsafe for elderly. Also, the changing rooms in the spa are in need of renovation- way too small. Good place for families and couples.

The hotel has very beautiful ground with pools, infinity pool, bars and dining room overlooking the ocean. The promenade is steps away. The room is comfortable and spacious. Front desk staff very friendly and helpful. Easy parking around the corner. A bus stop right outside the hotel for buses to downtown and the airport. Thumbs up to this hotel for providing a 5-star experience. Will stay here again.