6/10
I have been coming to the hotel when it was a Best Western, since it became a Comfort Inn, I have seen a steady decline. This last stay was disappointing to say the least. Check-in was a hassle, the carpet in the hall going to our room was stained, the smell of mold and mildew filled the halls and room, and the pool was green. Breakfast had scrambled eggs loaded with salt, greasy sausage, and stale bread. The cereal dispensers had two sugar cereals and the third was fused together like a brick. The waffle batter was so thick and old it would not dispense. While all the time a large employee was yelling from the breakfast room to the cashier how she is mistreated and under paid. I was getting used to the plant employees cutting through the parking lot making a NASCAR event. I realize I have a choice and I chose to go somewhere else.
Neal
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