I would’ve given Dusit Thani Makati 5 throughout. But we were given a Premium room - nothing special than the one we booked. When we entered the room, it smelled of urine. We informed the Reception, given another room and asked when we arrived in the room if it was ok. We said, it’s fine. We had the room cleaned daily, hung our clean towels and hand towels on the racks, but they were replaced daily. No special attention to sustainability. But house keeping was good. Went for an amazing massage, but the shower drain was clogged. Not too hygienic. The hotel looks nice on the surface, but it could use a proper makeover. We asked for a late checkout and was accommodated. Thankful for that service. In-house doctor and 24/7 nurse a big plus! Overall, rating 4/5. It would’ve been a 5/5 if the urine smelling room and foggy drain in the spa didn’t exist.