Being from the country, Downtown ATL can be a little stressful. Not being familiar with the area it was a little confusing figuring out how to check-in but after looping around and parking on the side of the street (no parking lot) everything was fine. First and foremost, the staff were all great. Everyone was very friendly and helpful and could see we were a little stressed and road weary and were really kind. After receiving a luggage cart from a staff member we checked in and arranged for valet parking ($50 per night). Check-in was a breeze and again, very friendly. Our room was really nice, clean, and roomy for a family of 4. We were only in town for one night for a concert which is why we chose this location. This hotel is in a great location close to restaurants and attractions and especially in good walking distance to State Farm Arena, Mercedes Benz Stadium, etc. Overall, everything and everyone was great and I would stay again. I get that when you stay downtown there are no parking lots and parking is expensive, you just need to know that going in and not be surprised.